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Related tasks
Placing Originals on the Scanner Glass
Characters are Not Recognized During Conversion to Editable Text (OCR)
If characters in your scanned images are not recognized during OCR conversion, try these solutions:
• Make sure your original is loaded straight on your product.
• Use an original with clear text.
• On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly
on the Text tab.
• Select Settings > Scanner Settings > Scan Settings, adjust the following settings, and try scanning
again:
• On the Main Settings tab, make sure you select the correct Image Type for your original.
• On the Advanced Settings tab, select Text Enhancement and choose a setting.
Note: The Text Enhancement setting depends on the selected Image Type.
• If the Image Type is set to Black & White , adjust the Threshold setting on the Advanced Settings
tab.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Placing Originals on the Scanner Glass
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
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