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Warranty and Service
Warranty and Service
Warranty and Service
Warranty
What Is Covered
CERTIFICATE OF WARRANTIES: DACOR RANGES
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA, AND CANADA:
FULL TWO-YEARS WARRANTY
The warranty applies only to the Dacor appliance sold to the first use purchaser, starting
from the date of original retail purchase or closing date for new construction, whichever
period is longer. Warranty is valid on products purchased brand new from a Dacor
Authorized Dealer, or other seller authorized by Dacor.
If your Dacor product fails to function within one year of the original date of purchase,
due to a defect in material or workmanship, Dacor will remedy it without charge to you.
All cosmetic damage (such as scratches on stainless steel, paint/porcelain blemishes, etc.)
to the product or included accessories must be reported to Dacor within 60 days of the
original purchase date to qualify for warranty coverage. Consumable parts such as filters
and light bulbs are not covered and are the responsibility of the purchaser.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor designated service company during regular business
hours. Please note service providers are independent entities and are not agents of Dacor.
Dealer display and model home display products with a production date greater than 5
years, products sold “As Is,” and products installed for non-residential use, which include
but are not limited to religious organizations, fire stations, bed & breakfast, and spas carry
a one year parts warranty only. All delivery, installation, labor costs, and other service
fees are the responsibility of the purchaser.
Warranty will be null and void on product that has altered, defaced, or missing serial
numbers and tags.
The owner must provide proof of purchase or closing statement for new construction
upon request. All Dacor products must be accessible for service.
Warranty is null and void if non-ETL or non-CUL approved product is transported from the
U.S.A.
OUTSIDE THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA, AND CANADA:
LIMITED TWO-YEARS WARRANTY
If your Dacor product fails to function within two years of the original date of purchase
due to a defect in material or workmanship, Dacor will furnish a new part, F.O.B. factory to
replace the defective part.
All delivery, installation, labor costs and other service fees are the responsibility of the
purchaser.
What Is Not Covered
• Slight color variations may be noticed because of differences in painted parts, kitchen
lighting, product placement and other factors; this warranty does not apply to color
variation.
• Service calls to educate the customer on proper use and care of the product.
• Service fees for travel to islands and remote areas, which include but are not limited to,
ferries, toll roads or other travel expenses.
• Consequential or incidental damage, including but not limited to food or medicine loss,
time away from work or restaurant meals.
• Failure of the product when used for commercial, business, rental or any application
other than for residential consumer use.
• Failure of the product caused by improper product installation.
• Replacement of house fuses, fuse boxes or resetting of circuit breakers.
• Damage to the product caused by accident, fire, flood, power interruption, power
surges or other acts of God.
• Liability or responsibility for damage to surrounding property including cabinetry,
floors, ceilings and other structures or objects around the product.
• Breakage, discoloration, or damage to glass, metal surfaces, plastic components, trim,
paint or other cosmetic finish caused by improper usage, care, abuse or neglect.
Out of Warranty
Should you experience a service issue beyond the standard warranty period, please
contact us. Dacor reviews each issue and customer concern to provide the best possible
solution based on the circumstances.
DOP30T940DS_DG68-01459A-00_EN+MES+CFR.indb 106-107DOP30T940DS_DG68-01459A-00_EN+MES+CFR.indb 106-107 2023-01-17 오후 3:02:032023-01-17 오후 3:02:03
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