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English English 100 101
Troubleshooting
Troubleshooting
Troubleshooting
Problem Cause Action
The oven light
(lamp) will not
turn on.
The oven door lock is
turned on.
The display will show the Lock icon.
Hold the oven door open, and then
tap and hold Settings for 3 seconds.
The oven will beep and the Lock icon
will turn off.
The Sabbath function has
been activated.
SAb and the time of day will show
in the display. All other controls and
signals will be deactivated. To cancel
the Sabbath function and reactivate
the light switch and other controls,
Tap and hold OK for 3 seconds.
A loose or burned-out
bulb.
See page 96.
The switch operating the
oven light needs to be
replaced.
Call for a qualified service technician.
The oven smokes
excessively
during broiling.
Meat or food was not
properly prepared before
broiling.
Cut away excess fat and/or fatty
edges that may curl.
Improperly positioned top
oven rack.
See the broiling guide on page 45.
The controls are not being
set properly.
See page 32.
Greasy buildup on oven
surfaces.
Regular cleaning is necessary when
broiling frequently.
Cooking is
finished, but the
cooling fan is still
running.
The fan automatically runs
for a certain amount of
time to ventilate the inside
of the oven.
This is not a product malfunction.
The fan is designed to run
automatically for a period of time to
cool down the oven.
Problem Cause Action
The oven will not
self-clean.
The oven door lock is
turned on.
The display will show the Lock icon.
Hold the oven door open, and then
tap Settings for 3 seconds. The oven
will beep and the Lock icon will turn
off.
The Smart Divider is
installed in the oven.
Self-clean will not operate with the
Smart Divider installed. Remove it
from the oven.
The oven is too hot. Let the oven cool down, and then
reset the controls. The self-clean
cycle will not lock the oven door if
the oven temperature is too hot. The
door must lock before the self-clean
cycle can start.
The self-cleaning oven
controls are not properly
set.
Reset the self-cleaning oven controls.
(See page 60.)
A surface burner is on. Turn off the surface burner. Self-
clean will not operate if a surface
burner is on.
A crackling or
popping sound.
This is normal. This is the sound of the metal
heating and cooling during any
cooking or cleaning function.
Excessive
smoking during
a self-cleaning
cycle.
This is the first time the
oven has been cleaned.
This is normal. The oven will always
smoke more the first time it is
cleaned.
Wipe up all excessive soil before
starting the self-cleaning cycle.
If smoke persists, Turn the burner
knob to Off. Open the windows to
clear the smoke from the room. After
the oven has cooled and unlocked,
wipe up excessive soil, and then
reset the oven for self-cleaning.
DOP30T940DS_DG68-01459A-00_EN+MES+CFR.indb 100-101DOP30T940DS_DG68-01459A-00_EN+MES+CFR.indb 100-101 2023-01-17 오후 3:02:032023-01-17 오후 3:02:03
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