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31
If your problem is not listed, please contact Customer Support (see page 34).
The display is blank after
connecting the pressure
cooker to a power outlet.
The plug may not be fully connected to the pressure cooker, or to the
power outlet. Make sure the plug is secure. If the plug is damaged, contact
Customer Support (see page 34).
The outlet may not have power. Try a dierent outlet.
The pressure cooker’s fuse may have blown. Contact Customer Support
(see page 34).
Steam gushes from the
steam release valve when the
steam release switch is in
the ‘Seal’ position.
There may not be enough liquid in the inner pot. Add liquid if necessary.
The pressure sensor may not be properly working. Contact Customer
Support (see page 34).
The steam release valve may not be properly sealed. Safely move the steam
release switch to ‘Vent’ and back to ‘Seal’.
Error code “E1”, “E2”, “C6H”,
or “C6L” shows on the
display.
The pressure sensor may be faulty. Contact Customer Support
(see page 34).
Error code “C7” or “NoPr”
shows on the display.
The heating element may not be working. Contact Customer Support
(see page 34).
There may not be enough liquid in the inner pot. Add liquid if necessary.
The steam release switch may not be in the ‘Seal’ position.
Error code “Lid” shows on
the display.
The lid may not be completely sealed. Remove the lid and replace the lid,
and make sure it is secure. See Pressure Cooker Lid (page 12).
If ‘Saute’ cooking function is selected, remove the lid. Do not use the
pressure cooker lid with the ‘Saute’ cooking function.
Error code “PrSE” shows on
the display.
Pressure has accumulated during a non-pressurized cooking function.
Move the steam release switch to the ‘Vent’ position, or remove the lid if
the lid is not needed.
Error code “Food burn”
shows on the display.
There may not be enough liquid in the inner pot. Make sure the float
valve is in the down position and the pressure is released. Open the lid to
inspect the bottom of the inner pot.
High temperature may be detected at the bottom of the inner pot. The
pressure cooker will automatically lower the temperature to prevent
overheating.
Starch deposits at the bottom of the inner pot may have caused uneven
heating. Turn the pressure cooker o, release the pressure accordingly,
and inspect the bottom of the inner pot.
TROUBLESHOOTING (CONT.)
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