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30
Problem Possible Solution
Steam leaks from the side of
the lid.
The sealing ring may be missing or not secure. Open the lid and firmly
press on the sealing ring to secure in the sealing ring rack. See Care &
Maintenance (page 27).
Food debris may be stuck to the sealing ring. Clean the sealing ring. See
Care & Maintenance (page 27).
The lid is not properly closed. Open and close the lid, and make sure the
lid is locked in place. See Pressure Cooker Lid (page 12).
The sealing ring may be warped or broken. Contact Customer Support
(see page 34).
The inner pot’s rim may be warped. Contact Customer Support
(see page 34).
There is an occasional
clicking sound.
The bottom outside of the inner pot may be wet. Dry the exterior of the
inner pot.
The pressure board may be switching when temperature is increasing
inside the pressure cooker. This is normal.
The lid is dicult to close
and secure.
The sealing ring may not be properly installed. Open the lid and firmly
press on the sealing ring to secure in the sealing ring rack. See Care &
Maintenance (page 27).
The float valve may be stuck in the up position. Push the float valve down
with a long utensil.
The inner pot is stuck to the
lid or the lid is dicult to
remove.
Move the steam release switch to ‘Vent’ position to allow any pressure to
be released and open the lid.
Release any pressure (see page 14) and gently tap the steam release
valve with a long utensil. Open the lid and clean the float valve and
surrounding area before using the pressure cooker again.
The float valve does not rise.
There may be food debris on the float valve or float valve silicone cap.
Clean the float valve and cap thoroughly and perform a test run. See Care
& Maintenance (page 27).
There may not be enough liquid in the inner pot. Add liquid to the inner
pot if necessary, and check for scorching on the bottom of the inner pot.
The float valve may be obstructed by the lid-locking mechanism. Tap the
float valve with a long utensil. If the float valve does not drop, turn the
pressure cooker o and contact Customer Support (see page 34).
The inner pot, float valve, silicone cap, or heating element may be
damaged or missing. Contact Customer Support (see page 34).
Small amounts of steam
leak or hiss from the steam
release valve during the
cooking cycle.
The steam release switch may be in the ‘Vent’ position. Move the switch
to ‘Seal’.
The pressure cooker may be regulating excess pressure. This is normal.
TROUBLESHOOTING
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