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49
SPORTDOG.COM
TROUBLESHOOTING
TROUBLESHOOTING
TEKV1.5LT:
My dog is not responding when I
press a Stim Button.
• Check to see if the E-Collar Module has been turned ON.
• If your range has reduced from the first time you used it, please
check to see if the battery is low in either the Handheld Device or
E-Collar Module.
• Many factors can impact the range you have with the TEK Series 1.5
GPS Tracking and Training System. For a list of these factors, please
refer to “HOW THE SYSTEM WORKS”.
• You can verify the E-Collar Module is delivering stimulation to your
dog by placing the Test Light, enclosed in your kit, on the Contact
Points. Please refer to the “TEST LIGHT TOOL INSTRUCTIONS”
section for details.
• Increase the stimulation level. Refer to “TO FIND YOUR DOG’S
RECOGNITION LEVEL:” in the “TRAINING” section.
• Make sure the Contact Points are placed snugly against your
dog’s skin. Refer to “FIT THE GPS COLLAR OR GPS COLLAR WITH
ECOLLAR MODULE” for more information.
• You may need to switch to the longer Contact Points included with
your system or trim the hair beneath the Contact Points.
• If you notice your operating time dropping to about half the original
time, your E-Collar Module battery needs to be replaced. Contact
the Customer Care Centre.
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