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49-2000696 Rev.2 25
Problem Possible Cause What To Do
Oven will not add 5 minute
steam
The temperature is too low to set a add 5
minute steam
Allow the oven to preheat hotter and reset the
controls.
Oven is in a steam mode. Set a different cooking mode. 5 minute steam can
only be set with traditional cooking modes.
Excessive smoking during
broiling
Food too close to burner element. Lower the rack position of the food.
Oven not clean after a clean
cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the
clean cycle. Heavily soiled ovens may need to
steam-clean again.
“F— and a number or letter”
flash in the display
You have a function error code. Press the Cancel/Off pad. Allow the oven to cool for
one hour. Put the oven back into operation.
If the function code repeats. Disconnect all power to the oven for at least 30
seconds and then reconnect power. If the function
error code repeats, call for service.
Display goes blank A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. Check the brightness level in SETTINGS.
Power outage, clock flashes Power outage or surge Reset the clock. If the oven was in use, you must
reset it by pressing the Cancel/Off pad, setting the
clock and resetting any cooking function.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, see Conditioning the Oven
section.
Strong odor An odor from the insulation around the
inside of the oven is normal for the first few
times the oven is used.
This is temporary and will go away after several
uses. See Conditioning the Oven section.
Fan noise
A cooling fan may automatically turn on.
This is normal. The cooling fan will turn on to cool
internal parts. It may run for up to 1-1/2 hours after
the oven is turned off.
My oven door glass appears
to be "tinted" or have a
"rainbow" color. Is this
defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back into
the oven to prevent heat loss and keep the
outer door cool while baking.
This is normal. Under certain light or angles, you
may see this tint or rainbow color.
Sometimes the oven takes
longer to preheat to the same
temperature
Cookware or food in oven The cookware or food in the oven will cause the
oven to take longer to preheat. Remove items to
reduce preheat time.
Different cooking modes The different cooking modes use different preheat
methods to heat the oven for the specific cooking
mode. Some modes will take longer than others.
TROUBLESHOOTING
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