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En
30
Problem Check Remedy
The indicator flashes and operation
is strange.
— Normal operation can be restored by disconnecting the AC adapter, waiting at
least 1 minute, and then reconnecting the AC adapter.
If the same symptom persists, disconnect the AC adapter, and then make a
request for repairs.
Operation of rekordbox dj becomes
unstable.
Are you using the latest version of the software? Free updates of rekordbox can be downloaded from the website. Use the most
recent version. (page 4 )
Are you using software other than rekordbox at the
same time?
Quit the other applications to decrease the load on the computer.
If operation continues to be unstable, try disabling the wireless network or other
wireless connections, antivirus software, the screen saver, the low power mode,
etc. ( page 3 )
Are there other USB devices connected to the
computer?
Disconnect the other USB devices from the computer.
When another USB audio device is connected to the computer at the same time,
this unit may not operate or be recognized normally.
Are you using a USB hub? USB hubs cannot be used. Connect the computer and this unit directly using
the included USB cable.
Is there a problem with the USB port to which this
unit is connected?
If your computer has multiple USB ports, try connecting this unit to a different
USB port.
Is this unit connected to a notebook computer
running on its battery?
Supply power to the notebook computer from an AC power supply.
(Depending on the notebook computer’s settings, low power mode may be set
when the computer is running on its battery, automatically reducing the perfor-
mance of the computer itself.) ( page 3 )
Is the USB buffer size too small? Raise the USB buffer size. (page 28 )
The jog dial illumination does not turn
during playback. (It does turn when
scratching.)
The [TEMPO] slider does not work
when the deck is switched during
BEAT SYNC.
Is the utility mode setting correct? In utility mode, check that the unit is not set to be forcefully operated as a gen-
eral MIDI controller. (page 26 )
The fader start function does not work. Is a cue set? Set a cue. (page 21 )
Is the fader start setting incorrect? To enable the fader start setting, select the [Mixer] tab of [Preferences]
> [Controller] in rekordbox and then select the [Fader Start] check box.
(page 26 )
Only one track deck is display on the
screen.
The platter is not displayed on the
track deck.
Is rekordbox set to [EXPORT] mode? Click the area indicated by [EXPORT] at the upper left of the screen, and then
select [PERFORMANCE].
Has rekordbox dj been activated? Enter the rekordbox dj license key included with this unit on the [Preferences] >
[License] screen of rekordbox. For details on how to activate the license key, see
“rekordbox Introduction”.
The sound of the sampler deck cannot
be monitored with headphones.
Is [SAMPLER CUE] selected? Press the [SAMPLER CUE] button to turn on the monitor of the sampler deck.
Is the position of the [SAMPLER VOL] control still
turned counterclockwise?
Set the [SAMPLER VOL] control to an appropriate position.
Liquid crystal display
! Small black or shining points may appear on the liquid crystal display. This is a phenomenon inherent to liquid crystal displays; this is not a
malfunction.
! When this unit is used in cold places, the liquid crystal display may be dark for a while after this unit is turned on. It will reach the normal bright-
ness after a while.
! When the liquid crystal display is exposed to direct sunlight, the light will reflect off it, making it difficult to see. Block the direct sunlight.
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