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Troubleshooting
When devices are connected with HDMI cables
•
If there is always no signal, or the signal cannot be restored after plugging and unplugging, you can press
button to select HDMI Format in HDMI source, to confirm whether the signal can be recognised.
• Change to another HDMI port.
• Change to another HDMI cable.
The remote control does not work.
Confirm that TV still has power and is operational. Press the power button on the TV to determine if the
problem is with the remote control or not.
If the TV is not responding to the remote control, then please check if the small light on the remote control
flashes when any button is pressed (some remote controls do not support this function).
If the small light does not flash when the remote control button is pressed, the battery power may be low,
please replace the batteries with new ones.
Check that the orientation of each battery matches the positive (+) and negative (-) symbols in the battery
compartment.
Keep the remote control sensor area clear from obstacles.
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