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Samsung LS24AM506NNXZA User Manual
Page 5
User Manual - Page 5
For LS24AM506NNXZA.
Page 5/152
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Contents
Table of Contents
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Accessibility Guidance
Learn the Menu Screen
142
Using the Remote control
144
Using the Accessibility Menu
148
Using the Product with Voice Guide on
149
Using Smart Hub
151
Launching the e-Manual
152
Using Bixby
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File type: PDF
File name: 83790817_ls24am506nnxza.pdf
File size: 3.7 MB
File Language: English
Pages: 152
Author: Samsung
File created: 2022-05-12
Published: 2022-12-01
Updated: 2023-04-22
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Table of Contents
×
Contents
2
Guide
6
Connections
6
Connection Guide
6
Connecting to the network
8
Establishing a wireless network connection
8
Checking the network connection status
9
Resetting Your Network
9
Turning on the Product with a mobile device
10
Connecting an IP control device to the Product
10
Allowing to connect a wireless network
10
Changing the name of the Product
10
Displaying your mobile device screen on the Product
11
Using Tap View
12
Enabling Tap View
13
Mobile Screen Viewing in Multi View
13
Switching between external devices connected to the Product
14
Editing the name and icon of an external device
14
Using additional functions
16
Connection Notes
17
Connection notes for HDMI
17
Connection notes for audio devices
19
Connection notes for USB Type-C
19
Connection notes for computers
20
Connection notes for mobile devices
20
Remote Control and Peripherals
21
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
21
Using Anynet+ (HDMI-CEC)
22
Connecting an external device through Anynet+ and using their menus
22
Read before connecting an Anynet+ (HDMI-CEC) device
22
Controlling the Product with a Keyboard, Mouse, or Gamepad
23
Connecting a USB keyboard, mouse, or gamepad
23
Connecting a Bluetooth keyboard, mouse, or gamepad
23
Using the keyboard and mouse
24
Setting up the input devices
25
Entering Text using the On-Screen Virtual Keyboard
25
Entering Text using the remote control's microphone and the on-screen virtual keyboard
26
Smart Features
27
Using Smart Hub
27
Displaying the Home Screen
28
Launching Smart Hub automatically
30
Launching the last used app automatically
30
Automatic Mirroring from Multi View
30
Automatic casting in Multi View
31
Testing Smart Hub connections
31
Resetting Smart Hub
31
About the Media Home Screen
32
About the Menu Home Screen
34
Using a Samsung account
39
Signing in to a Samsung account
39
Creating a new account
39
Managing your Samsung account
39
Using Workspace
41
Using Screen Sharing (Windows PC) / Screen Mirroring (Mac)
41
Using Easy Connection to Screen
41
Connecting a Remote PC
42
Playing Multimedia Content on a Remote PC
44
Using Samsung DeX
45
Using Microsoft 365
45
Adding the Web Service
45
Using Web Service
46
Using TV Access
47
Connecting to a TV
47
Controlling the connected TV from the Product
47
Using the Apps Service
48
Installing an app
49
Launching an app
49
Managing installed apps
50
Using the e-Manual
52
Launching the e-Manual
52
Using the buttons in the e-Manual
52
Using the Internet
54
Using SmartThings
55
Registering peripheral devices of the Product
55
Registering a Product / Smart Appliance / IoT device from the mobile app
55
Controlling the Product from the mobile app
55
SmartThings screen layout
56
Available devices
57
Using the SmartThings Hub function
58
Playing pictures/video/music
59
Playing multimedia content on a PC or mobile device
60
Playing multimedia content on a USB device
60
Listening to your mobile device sound through the Product speaker using Sound Mirroring
61
Buttons and functions available while playing multimedia content
61
Using Multi View
65
Using Bixby
67
Starting Bixby with voice
67
Starting Bixby using buttons on the Samsung Smart Remote
68
Learning about the Explore Bixby Screen
69
Read Before Using Bixby
71
Provisions for using Bixby
71
Using the Game Bar
72
Starting the Game Bar
72
Learning about the Game Bar
72
Setting the Super Ultra Wide Game View
74
Changing the Super Ultra Wide Screen position
74
Troubleshooting of the game screen and audio problems
75
Product Viewing
76
Product-Viewing Support Functions
76
Using Program Rating Lock
76
Watching blocked / restricted programs
76
Checking digital channel signal info and strength
76
Picture and Sound
77
Using Intelligent Mode
77
Adjusting the Picture Quality
79
Choosing a picture mode
79
Configuring advanced picture settings
80
Changing the Picture Size and Position
82
Changing the picture size settings
82
Using Eye Saver Mode
82
Setting the Viewing Environment for External Devices
83
Playing games on an optimized screen
83
Setting the Game Mode details
84
Setting the Refresh Rate
85
Setting the Response Time
85
Setting the Adaptive-Sync
85
Change Virtual Aim Point
85
Setting the Core Lighting
86
Setting the Game HDR
86
Using Cable/Satellite Box Power Off Sync
86
Setting the FreeSync
86
Using Input Signal Plus
87
Setting the USB Source
87
Using USB-C Preference
87
Using Auto Source Switch+
88
Using HDMI Black Level
88
Configuring a Sound Mode and Expert Settings
89
Choosing a sound mode
89
Configuring advanced sound settings
89
Using the Sound Support Functions
91
Selecting speakers
91
Listening to the Product through Bluetooth devices
91
Listening to the Product through a Samsung audio device that supports the Wi-Fi function
92
System and Support
93
Using the Time Functions and the Timers
93
Setting the clock
93
Using the sleep timer
93
Turning off the Product using the off timer
93
Using the Standby Mode Timer
93
Using the Power and Energy Saving Functions
94
Reducing the energy consumption of the Product
94
Updating the Product's Software
95
Updating through the network
95
Updating through a USB device
95
Updating the Product automatically
95
Using the Parental Settings function
96
Audio and Video Functions for the Visually or Hearing Impaired
97
Running the accessibility functions
97
Running Accessibility Shortcuts
97
Enabling voice guides for the visually impaired
97
Changing the volume, speed, pitch, and the Background Volume of the Voice Guide
98
The Product screen is turned off but audio continues
98
White text on black background (high contrast)
98
Setting the screen to black and white
98
Inverting the screen color
99
Enlarging the font (for the visually impaired)
99
Learning about the remote control (for the visually impaired)
99
Learning about the Product menu
99
Showing captions
100
Selecting the caption language
100
Setting the digital caption related options
100
Listening to the Product through Bluetooth devices (for the hearing impaired)
101
Enlarging the sign language screen for the hearing impaired
101
Configuring the repeat settings for remote control buttons
101
App for the Visually Impaired (SeeColors App)
101
Using Voice Assistants on the Product
102
Select the Voice Assistant
102
Using Other Functions
103
Changing the menu language
103
Setting up a password
103
Selecting Usage or Retail Mode
103
Managing External Devices
104
Using AirPlay
104
Restoring the Product to the factory settings
104
Precautions and Notes
105
Read Before Using Apps
105
Read Before Using the Internet Function
106
Read before setting up a wireless network connection
107
Precautions for wireless network
107
Wireless security protocols
107
Read Before Playing Photo, Video, or Music Files
108
Limitations to the use of photo, video, and music files
108
Supported subtitles
109
Subtitle formats
109
Video formats with subtitles
109
Supported image formats and resolutions
110
Supported music formats and codecs
110
Supported video codecs (M5*B/M7*B Series)
111
Supported video codecs (M8*B Series)
112
Other restrictions
113
Video decoders
113
Audio decoders
113
Read Before Using Bluetooth Devices
114
Restrictions on using Bluetooth
114
Licenses
115
Installing the Software
116
Easy Setting Box
116
Restrictions and Problems with the Installation
116
System Requirements
116
OS
116
Hardware
116
Driver Installation
116
Troubleshooting
117
Picture Issues
117
The screen is flashing or has become dark
117
The picture is not bright, or the picture colors do not look clear
117
The picture colors look like black and white or do not look the way they should look
118
The Product automatically turns off by itself
119
The Product image does not look as good as it did in the store
119
Displayed video looks blurry
120
The picture is distorted
120
There is a dotted line on the edge of the screen
120
The picture wonât display in full screen
121
The Caption function in the Product menu is deactivated
121
Captions appear on the Product screen
121
The HDR of the connected external device turns off
121
Sound and Noise Issues
122
How can I connect an audio device to the Product?
122
There is no sound or the sound is too low at maximum volume.
122
The picture is good but there is no sound.
122
HDMI (ARC) is connected, and there is no sound.
123
The speakers are making an odd sound.
123
The sound is interrupted.
123
Whenever a function is used on the Product or the channel is changed, the Product voices the activity. The Product explains in voice-over the video scenes displayed on the screen.
123
The Product audio is not being played through the Sound bar or A/V receiver.
124
The sound is not heard clearly.
124
The volume of the external device cannot be adjusted.
124
I want to turn off and on the Product and audio device at the same time.
124
External Device Connectivity Issues
125
The "Mode Not Supported" message appears.
125
The video is OK but there is no audio.
125
I want to connect to a PC and mobile device via screen mirroring.
125
No screen appears when connecting the Product to an external device.
126
I want to connect to a Bluetooth speaker.
126
The PC screen does not appear or it flickers.
126
A special key on the keyboard or mouse is entered automatically.
127
The displayed image size does not fit the screen, the image colors are blurred, or the text does not appear clear.
127
A computer has been connected, but the Expert Settings option is grayed out.
127
Network Issues
128
Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network.
128
Anynet+ (HDMI-CEC) Issues
129
What is Anynet+?
129
Anynet+ does not work. The connected device is not displayed.
129
I want to start Anynet+. I also want the connected devices to turn on when the Product is turned on.
130
I want to exit Anynet+. It is inconvenient to turn on other devices because the Product also turns on. It is inconvenient because the connected devices (e.g. set-top box) turn off together.
130
The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.
130
The Anynet+ device won't play.
130
Remote Control Issues
131
The remote control does not work.
131
External devices cannot be operated with the Product remote control.
131
When I turn on the product with the remote control, another device is also turned on.
131
Apps
132
I launched an app, but it's in a different language. How can I change the language?
132
The app does not work properly. Its image quality is poor.
132
The Smart Hub Home Screen keeps appearing whenever you turn on the Product.
132
Media Files
133
Some files are interrupted during playback.
133
Some files can't be played.
133
Voice Assistant Issues
134
The voice commands do not work well.
134
Bixby/Alexa answers although I did not call it.
134
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
134
Voice recognition does not work with the Samsung Smart Remote unlike other features. There is no response even if the Voice Assistant button is pressed.
135
During voice recognition, the heavy load message appears and the function does not work.
135
I want to see weather information of the desired area.
135
Other issues
136
The Product is hot.
136
The Product smells like plastic.
136
The settings are lost after 5 minutes or every time the Product is turned off.
136
The Product is tilted to the side.
136
The stand is wobbly or crooked.
136
A POP (Productâs internal banner ad) appears on the screen.
137
The Product is making a popping noise.
137
The Product is making a humming noise.
137
The Product narrates the screen events in voice-over.
137
Q & A
138
How can I change the frequency?
138
How can I change the resolution?
138
How do I set power-saving mode?
138
Diagnosing Product operational issues
139
Self Diagnosis
139
Cannot select Signal Information in Self Diagnosis.
140
Reset Smart Hub
140
Reset picture
140
Reset sound
140
Getting Support
141
Finding the contact information for service
141
Getting support through Remote Management
141
Checking the Calibration Report
141
Requesting service
141
Accessibility Guidance
142
Learn the Menu Screen
142
Using the Remote control
142
Orientation of the Samsung Smart Remote or Remote Control
142
Description of the Samsung Smart Remote or Remote Control
142
Using the Accessibility Menu
144
Running the Accessibility Shortcuts menu
144
Running the Accessibility menu functions using the General menu
144
Running the Accessibility menu functions using Bixby
145
Learning about the Accessibility menu functions
146
Using the Product with Voice Guide on
148
Changing channel
148
Changing volume
148
Using program information
148
Using Smart Hub
149
Smart Hub
149
Using the Smart Hub Home Screen
149
Launching the e-Manual
151
Using Bixby
152
Running Bixby
152
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