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The Product automatically turns off by itself
If your Product appears to turn off by itself, try disabling some of the Product's energy efciency functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the Product off after a specied period of
time.
• Menu Settings All Settings General & Privacy System Manager Time Sleep Timer
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If the Sleep Timer has not been enabled, see if Auto Power Off, Off Timer or Standby Mode Timer has been enabled
and disable it.
• Menu Settings All Settings General & Privacy Power and Energy Saving Auto Power Off
Try Now
• Menu Settings All Settings General & Privacy System Manager Time Off Timer Try Now
•
Menu Settings All Settings General & Privacy System Manager Time Standby Mode
Timer
The Product image does not look as good as it did in the store
Store displays are tuned to a digital UHD channel or HD channel.
Change the output resolution of your devices, such as digital broadcast receiver, and set-top box to UHD or HD.
Be sure to use an HDMI cable to enjoy high quality videos.
• Menu Connected Devices Connection Guide Video Device HDMI
To connect the Product with your PC, make sure that your PC's graphic card supports UHD resolutions.
Make sure that the set-top box or cable box supports the content or broadcast for UHD and set the resolution. For more
information, contact your service provider.
When using a Samsung TV Plus channel, check the network connection. When the network speed is slow, the app may not
work or the image quality may be poor.
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