Loading ...
Loading ...
Loading ...
54 (800) 449-8691
Warranty
Prizer-Painter Stove Works, Inc. (“Prizer-Painter”) warrants
your BlueStar® appliance (“product”) purchased in the U.S. and
Canada and installed in residenal properes for normal
residenal use.
What Is Covered
Subject to the specic condions and limitaons below, this
warranty covers parts and/or labor necessary to repair or
replace any part of the product that contains defects in
materials and workmanship.
Two Year Warranty. For two (2) years from the date of
installaon, this warranty covers all parts and labor necessary
to repair or replace any part on the product except for the
Cosmec Component Warranty below.
Cosmec Component Warranty. For thirty (30) days from the
date of installaon, this warranty covers scratches and dents,
paint and porcelain blemishes, visible chips, etc.
Limitaons of Coverage
• Floor Models. For one (1) year from the date of
installaon, this warranty covers all parts and labor
necessary to repair or replace any part on the product
except for cosmec parts for which there is no warranty.
• The replacement of a part under this warranty does not
extend the warranty period.
• Warranty service outside normal business hours and in
areas beyond 50 miles one way from an authorized
BlueStar® retailer or service provider. The owner will be
responsible for any and all costs associated with addional
mileage, non-standard service or overme, and special
equipment required to remove the product so service may
be performed.
This warranty is void:
• If the product is removed from where it was originally
installed.
• If the original factory installed serial number is altered or
removed from the product.
• If gas cooking products are converted by someone other
than a BlueStar® authorized service company.
What Is Not Covered
This warranty does not cover, and specically excludes:
• Product installed or used in any commercial or other
non-residenal property such as, but not limited to, day
care facilies, re staons, hotels, nursing homes, etc.
• Installaon related issues including improper badge
placement or installaon inconsistent with the product
specicaons/installaon instrucons.
• Damage or repairs caused by alteraons or modicaons,
abuse, misuse, neglect, or improper installaon, mounng,
handling, operaon, maintenance, or storage.
• Normal adjustments aer installaon and setup.
• Normal wear, care, and maintenance of the product as
described in the user manual.
• Service calls to educate the customer on the proper use
and care of the product.
• Consumable parts such as water lters.
• Damage or repairs caused by unauthorized service or
repairs, including unauthorized adjustments or calibraons
performed on the product.
• Accidental or intenonal damage.
• Damage or repairs as a result of natural disasters, res,
oods, earthquakes, winds, lightning, corrosive
atmosphere, loss of electrical power to the product for any
reason, or other condions beyond Prizer-Painter’s
control.
• Damage or repairs caused by alteraon for outdoor use.
• Damage or repairs caused by the use of harsh chemicals or
cleaning products improperly applied.
• Liability or responsibility for damage to surrounding
property including cabinetry, oors, ceilings, etc.
• Consequenal or incidental damage, including but not
limited to food or medicine loss, me away from work,
restaurant meals, etc.
The terms of this warranty provide for repair of the product
only. If the product cannot be repaired, Prizer-Painter, at its
sole discreon, will determine whether to exchange the
product.
Please see the Arbitraon Clause and Related Provisions, which
aect your legal rights. The Arbitraon Clause is available at
www.bluestarcooking.com.
Loading ...
Loading ...