BSDEWO30SDV3 User Manual

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bluestarcooking.com 53

Troubleshoong

Check these helpful ps for any problems with your oven. If addional help or service is needed, please call BlueStar® Customer

Service at (800) 449-8691. You will need to have the model and serial numbers for your appliance ready before you contact them.

See Model Informaon at the beginning of this manual for informaon on nding these numbers.

Problem Possible Cause Soluon

Touch control screen is not lit

• No electrical power to the appliance • Check and reset the breaker/fuse

Convecon fan does not turn

• No electrical power to the appliance

• Fan guard is obstructed or clogged

• Check and reset the circuit breaker for the appliance

• When the oven is cool, remove any obstrucons such

as baked-on food or aluminum foil

Oven is on, but producing no heat

• Breaker may not be working properly • The oven over the temperature safety switch may have

been acvated

• If this connues, turn the appliance o at the breaker

Oven light is not on

• No electrical power to the appliance

• Oven light bulb is burned out

• Check and reset the circuit breaker for the wall outlet

used for the appliance

The oven light lens is cracked or

missing.

• Light lenses must always be in place when

the oven is in use to protect the light bulbs

from breaking.

• N/A

Convecon fan is making noise

• Aluminum foil or other material stuck in

fan

• Mounng screws on the fan cover are

loose

• Fan cover is bent

• Make sure the oven is cool the and fan is o, then

remove debris

• Tighten screws

• Call for a replacement fan cover

The fan behind the control panel is

running when the oven is turned o

• Oven has not cooled to 200° F (93° C) or

lower

• Let the oven cool down

The oven is cool, but the fan behind

the control panel is running

• Fan relay is stuck in the “on” posion • Check and reset the electrical breaker connected to the

appliance

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User Manual - Page 53