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Security and Privacy
Face Unlock
Enroll Your Facial Information and Enable Face Unlock
l Face unlock can only be used when the owner account is logged in. It is not supported by user
and guest accounts, or by PrivateSpace.
l Face unlock is not available if the lock screen password has not been entered for at least three
consecutive days, or if your Phone has been remotely locked or restarted.
l When using Face unlock, keep your eyes open, and look straight at your Phone from a distance
of 20–50 cm (about 8–20 inches). Your device may be unable to scan your face accurately if
you are in an extremely dark environment or under direct lighting.
l Currently, only one face can be enrolled. You can delete the current facial data and re-enroll
your face.
1 Open Settings. Go to Privacy > Face recognition, then enter your lock screen password.
If you haven't set a lock screen password, follow the onscreen instructions to do so.
2 If you select Enable Pick up to wake device to enhance the Face unlock experience, the
screen will turn on and unlock when you pick up your Phone and hold it in front of your face. If
you do not need this feature, do not select the option. Touch Get started and enroll your face.
3 Face unlock modes:
l Direct unlock: On the Face recognition screen, touch Unlock device and select Direct
unlock. When you turn the screen on, your Phone will automatically recognize your face and
directly unlock the screen.
l Slide to unlock: On the Face recognition screen, touch Unlock device and select Slide to
unlock. Once your Phone has recognized your face, slide on the lock screen to unlock it.
l If you have enabled Show
notications, your Phone will hide notication details on the lock
screen and display them only when the owner's face has been recognized.
l If you have also enabled Access app lock, you can access locked apps when your Phone
recognizes your face.
Delete Face Data
If you no longer use Face unlock or want re-input your face data, you can delete the current face
data.
Open Settings, go to Privacy > Face recognition, follow the onscreen instructions and enter
the lock screen password, then touch Delete facial data and follow the onscreen instructions to
delete your current face data.
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