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Sound is not recorded properly.
If you turn down the [Audio Rec Level] to the lowest sound level, audio will not be
recorded.
If you turn up the [Audio Rec Level] to the highest sound level, there will likely be sound
clipping.
[345] Troubleshooting Troubleshooting Shooting still images/movies
The camera vibrates while the power is on.
The image sensor moves up/down/left/right due to an in-camera anti-blur mechanism.
This is not a malfunction.
[346] Troubleshooting Troubleshooting Shooting still images/movies
Vibration or sounds occur when you shake the camera
while the power is turned off.
The image sensor vibrates or makes sounds due to an in-camera image sensor shift
mechanism. This is not a malfunction.
[347] Troubleshooting Troubleshooting Viewing images
Images cannot be played back.
Make sure that the memory card is fully inserted into the product.
The folder/file name has been changed on your computer.
When an image file has been processed by a computer or when the image file was
recorded using a model other than this product, playback on this product is not
guaranteed.
The product is in USB mode. Disconnect the product from the computer.
Use PlayMemories Home to play back on this product images that are stored on your
computer.
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