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English 47
Warranty
Problem Possible cause Action
Food does not
broil properly in
the oven.
The oven controls are not
set properly.
See page 23.
The oven door was not
closed during broiling.
See page 22.
The rack has not been
properly positioned.
See the broiling guide on page 24.
Information codes
Code symbol Meaning Solution
Check the oven sensor.
1. Press the OVEN OFF pad, and
then restart the oven.
2. If the problem persists,
disconnect all power to the range
for at least 30 seconds, and then
reconnect the power.
Oven overheating.
Check the PBA NTC Sensor
Check the PBA NTC Sensor
Check the door lock.
Check the Touch PBA
signals.
Check the contol panel
pads
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).
Warranty (U.S.A)
PLEASE DO NOT DISCARD.
SAMSUNG GAS RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials or workmanship for the limited warranty period, starting from the date of
original purchase, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
NX5000M_NX58M6650WS_AA_DG68-00993A-04_EN+MES+CFR.indb 47 2018-12-18 6:57:29
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