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44 English
Troubleshooting
Troubleshooting
Problem Possible cause Action
The oven light
(lamp) will not
turn on.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press the START/SET pad for
3 seconds. The oven will beep and
the Lock icon will turn off.
The Sabbath function
has been activated.
SAb and the time of day will show
in the display. All other controls
and signals will be deactivated.
To cancel the Sabbath function
and reactivate the light switch
and other controls, press and hold
the Bake and the Number 1 pads
simultaneously for 3 seconds.
A loose or burned-out
bulb.
See page 41.
The switch operating the
oven light needs to be
replaced.
Call for a qualied service
technician.
Oven smokes
excessively
during broiling.
Meat or food was not
properly prepared
before broiling.
Cut away excess fat and/or fatty
edges that may curl.
An improperly
positioned top oven rack.
See broiling guide on page 24.
The controls are not
being set properly.
See page 23.
Greasy buildup on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
Oven
Problem Possible cause Action
The oven
control beeps
and displays
an information
code.
There may be a
malfunction. See the
"Information codes" chart
on page 47.
Press the OVEN OFF pad, and then
restart the oven.
If the problem persists, disconnect
all power to the range for at least
30 seconds and then reconnect
the power. If this does not solve
the problem, call for service.
Very large or
yellow oven
burner ames.
The oven burner air
adjustment shutters
need to be adjusted.
Call for a qualied service
technician.
The gas supply is not
properly connected or
turned on.
See the Installation Instructions
that came with your range.
The oven
temperature is
too hot or cold.
Oven thermostat needs
adjustment.
See page 32.
An oven burner
will not shut off.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press the START/SET pad for
3 seconds. The oven will beep and
the Lock icon will turn off.
The Sabbath function
has been activated.
SAb and the time of day will show
in the display. All other controls
and signals will be deactivated. To
turn off the oven only, press the
OVEN OFF pad.
To cancel the Sabbath function and
reactivate the controls and signals,
press and hold the Bake and the
Number 1 pads simultaneously for
3 seconds.
NX5000M_NX58M6650WS_AA_DG68-00993A-04_EN+MES+CFR.indb 44 2018-12-18 6:57:28
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