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71English
Troubleshooting
Problem Possible cause Solution
Oven still dirty after self-cleaning. Oven controls incorrectly set. See Self-Cleaning, Pg. 39.
Oven too heavily soiled. Wipe up food residue, then start self-cleaning; very
dirty ovens may need two self-cleaning cycles or
longer cycles.
Steam emitting from vent. When using convection, steam normally
emits from oven vent.
This is normal operation.
Large quantity of food cooking.
Burning or oily odor emitting from
vent.
New oven. To eliminate the smell faster, set self-cleaning 3+
hrs. (See Self-Cleaning, Pg. 39.)
Strong odor. Insulation in new oven. Run oven empty on Bake at 400 °F for 1 hr.
Fan noise. Convection fan cycling on/off. This is normal operation.
Oven racks hard to slide. Chrome racks were left in oven during
self-cleaning.
Apply a dab of veg. oil to paper towel, and wipe
oven-rack edges.
Oven door is locked. Tripped circuit breaker or power outage
while door was locked
Enable Control Lockout, then unlock the control. See
Using Control Lockout, Pg. 49.
Oven, cont.
Information Codes
Displayed code Possible cause Solution
C-d1 Occurs if door lock is mispositioned. Press OFF, and restart oven. If issue persists, disconnect
power to oven for at least 30 sec's, then reconnect. If
issue is not resolved, call for service.
C-F0 Communication between Main and Sub PBA was
interrupted.
C-F2 Communication between Main and Touch was inter-
rupted.
C-20 Oven sensor is either open or short when oven is on.
C-21 Occurs if internal temp is unusually high. Restart appliance.
C-23 Temp probe sensor is short when oven is on. Press OFF, and restart oven. If issue persists, disconnect
power to oven for at least 30 sec's, then reconnect. If
issue is not resolved, call for service.
C-30 PCB sensor is either open or short when oven is on.
C-31 Occurs if PCB temp is unusually high. Call for service
C-70 Steam sensor is either open or short when oven is on. Press OFF, and restart oven. If issue persists, disconnect
power to oven for at least 30 sec's, then reconnect. If
issue is not resolved, call for service.
C-72 Problem with drain system.
C-A2 Problem with cooling motor. Call for service.
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