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Frequently asked questions
64
Problem Possible cause and solution
The compressor runs
continuously.
This is not a fault. To save energy, the compressor
runs at a lower speed, but for longer, when less cool-
ing is required. In this way, the running time of the
compressor is extended.
The compressor comes
on less and less often
and for shorter periods
of time. The tempera-
ture in the appliance
rises.
This is not a fault. The set temperature is too high.
Correct the temperature setting.
Check the temperature again after 24 hours.
The food begins to defrost.
The room temperature is lower than the ambient tem-
perature for which the appliance is designed.
Operating in a room which is too cold will cause the
compressor to switch off for too long, causing the
freezer to become too warm.
See "Installation location".
Increase the room temperature.
Food has frozen to-
gether or to the wall.
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument (such as a spoon handle) to
carefully pry them apart.
A buzzer is sounding. The appliance door or a freezer drawer been open for
longer than 3 minutes.
Close the door or freezer drawer.
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