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Frequently asked questions
62
Problem Possible cause and solution
The compressor is
switching on more fre-
quently and for longer
periods of time; the
temperature in the ap-
pliance is too low.
The ventilation grille in the appliance plinth is ob-
structed or too dusty.
Do not block the ventilation grille.
Clean the ventilation grille on a regular basis.
The doors or freezer drawers have been opened too
frequently, or a large amount of fresh food has been
put in and/or frozen at once.
Only open the doors and freezer drawers when
necessary and for as short a time as possible.
After a while, the temperature will return to normal by
itself.
The doors or freezer drawers are not properly closed.
A thick layer of ice may have formed in the freezer.
Close the appliance doors or freezer drawers.
After a while, the temperature will return to normal by
itself.
If a thick layer of ice has formed, this will affect cool-
ing and increase energy consumption.
Defrost the appliance and clean it.
The refrigerator section doors will not close properly.
The temperature in the appliance is too low.
Check the refrigerator section doors and adjust
them if necessary using the screws in the hinges.
Once the refrigerator section doors close properly, the
appliance will automatically return to the required
temperature after a while.
Defrost the appliance and clean it.
The room is too warm. The higher the room tempera-
ture, the longer the compressor has to run.
See "Installation location".
The appliance was not properly installed in the niche.
See "Installation - Building in the appliance".
The freezer drawers will
not open because it has
been opened and
closed too many times
in succession.
This is not a fault. The suction caused by opening
and closing the drawers is preventing the drawers
from opening. Wait approx. 1minute and then try
again. They should now open without force.
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