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48
Product Care
Using Utilities
Accessing Version Information and
Installer Setup
Should you need to call technical support, you
may be asked to provide information concerning
the oven’s software version. Knowing this
information can help Customer and/or Technical
Service Departments serve you more e ciently.
You can display software and rmware versions
by going to "Utilities", "Settings" and tapping
Update Software.
Maintenance Mode, found under "Utilities,"
"Settings," "Advanced," "Maintenance," is a
feature to help quali ed service technicians
quickly and accurately diagnose and repair
a service issue. By entering a four-digit code,
technicians can gain access and have the ability
to test the oven’s di erent internal components.
This feature is to be used by quali ed service
technicians ONLY.
Serial Number
Should you need to call technical support, you
may be asked to provide information concerning
the oven’s serial number. Knowing this
information can help Customer and/or Technical
Service Departments serve you more e ciently.
You can display serial number by going to
"Utilities", "Settings" and tapping Update
Software.
Showroom Mode
Access the showroom mode by going to
"Utilities", "Settings" and tapping Update
Software. The default setting for showroom
mode is "OFF" Press the button to change to
"ON". When the unit is in showroom mode, only
the lights, locks, and fans are functional. The
heating elements and magnetrons do not come
on.
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