Honeywell RTH9580WF1005/U1 Wi-Fi Smart Thermostat

User Manual - Transcript

• Page 1 - English - : User Guide Read and save these instructions For help please visit getconnectedhoneywellhomecomentotalconnectcomfortapp RTH9580 Smart Series Smart Colour Touchscreen Programmable Thermostat In the box you will find Thermostat Wallplate Screws and anchors Quick Start Guide Features of your smart thermostat With your new thermostat you can Connect to the Internet to monitor and control your heatingcooling system View and change your heatingcooling system settings View and set temperature and schedules Receive alerts via email and get automatic upgrades View outdoor temperature and humidity requires WiFi set up and registration Thermostat ID Card Wire labels User Guide
• Page 2 - English - : 692715EF07 ii Welcome Congratulations on your purchase of a Resideo Smart Colour touchscreen programmable thermostat When registered to Total Connect Comfort Solutions you can remotely monitor and control the heating and cooling system in your home or businessyou can stay connected to your comfort system wherever you go Total Connect Comfort is the perfect solution if you travel frequently own a vacation home a business or manage an investment property or if you are simply looking for peace of mind This thermostat works with common 24 volt systems such as forced air hydronic heat pump oil gas and electric It will not work with millivolt systems such as a gas fireplace or with 120240 volt systems such as baseboard electric heat MERCURY NOTICE Please do not dispose of your old thermostat with other household refuge as it may contain mercury Please help to protect the environment by recycling your old thermostat and batteries in accordance with local regulations NOTICE To avoid possible compressor damage do not run air conditioner if the outside temperature drops below 50F 10C Need help Visit getconnectedhoneywellhomecom or call 971 4 450 5800 for assistance before returning the thermostat to the store getconnectedhoneywellhomecom
• Page 3 - English - : 1 692715EF07 About your new thermostat Home screen quick reference 1 Business screen quick reference 2 Installation Installing your thermostat 3 Connecting to your WiFi network 10 Registering your thermostat online 13 Operation Setting the timedate 15 Setting the fan 15 Selecting system mode 16 Preset energysaving schedules 16 Adjusting program schedules 17 Overriding scheduleshome 18 Overriding schedulesbusiness 18 Viewing equipment status 19 Setting vacation holdhome 19 Setting holidayevent schedulesbusiness 20 Setting custom eventsbusiness 20 Setting holiday schedulebusiness 21 Setting holiday overridebusiness 22 Initiating occupancy modebusiness 22 Customizing screen colour 23 Setting preferences 23 Cleaning the thermostat screen 24 Adjusting security settings 24 Software updates 25 Unregistering your thermostat 25 Smart Response Technology 25 Preoccupancy purge 26 Compressor protection 26 Auto changeover 26 Setting advanced preferences 27 Temperature display C or F 27 Changing system setup 28 Appendices Frequently asked questions 30 Getting help and responding to alerts 31 Troubleshooting 32 Regulatory information 32 Glossary 33 Limited warranty 33 Table of contents Quick reference home use HOME Touch to display Home screen FAN Select fan mode SYSTEM Select system mode heatcool MENU Touch to display options Start here to set a program schedule Current schedule Change set temperature C or F and select temporary or permanent hold Indoor conditions Shows indoor temperature C or F and humidity Current date and time Current status Shows system mode heat cool Outdoor conditions Outdoor temperature C or F and humidity appear after registration
• Page 4 - English - : 692715EF07 2 Quick reference business use HOME Touch to display Home screen FAN Select fan mode SYSTEM Select system mode heatcool MENU Touch to display options Start here to set a program schedule Thermostat location Quickly identify which thermostat is in control of a specific area Current schedule Touch an arrow to change temperature C or F setting and set a temporary hold Override Touch to temporarily override the program schedule Indoor conditions Shows indoor temperature C or F and humidity Current date and time Current status Shows system mode heat cool Outdoor conditions Outdoor temperature C or F and humidity appear after registration Setting up your thermostat Setting up your smart programmable touchscreen thermostat is easy It is preprogrammed and ready to go as soon as it is installed and registered Install your thermostat Connect it to your home wireless network Register online for remote access Before you begin you may want to watch a brief installation video Use the QR Code at the front of this guide or go to getconnectedhoneywellhomecom
• Page 5 - English - : 3 692715EF07 Installing your thermostat You might need the following tools to install this thermostat No 2 Phillips screwdriver Pen Pencil Level optional Drill and bits 45mm for drywall 55mm for plaster optional Hammer optional Electrical tape optional 1 Switch OFF power to your heatingcooling system Important To protect your equipment switch OFF the power to your heatingcooling system at the breaker box or the system switch or M31535 Circuit breaker box Heating cooling system power switch C M33823A If you have an older thermostat with a sealed mercury tube turn to page ii for proper disposal instructions Terminal designation 2 Remove old thermostat faceplate and leave wires connected 2a Take a picture of the wire connections for later reference 2b If no wire is connected to a terminal labelled C or no C terminal exists on the old thermostat view the Alternate Wiring videos at getconnectedhoneywellhomecom Important C wire is required and is the power source for your thermostat Without a C wire your thermostat will not power up Note You will need a picture of your wire connections to wire the new thermostat
• Page 6 - English - : 692715EF07 4 Installing your thermostat 3 Label the wires Use the supplied sticky tags to label each wire as you disconnect it Label wires according to the old thermostat terminal designations not by wire colour Note If no tag matches a terminal designation write the appropriate letter on a blank sticky tag 4 Remove wallplate Remove the old wallplate from the wall after all wires have been labelled and disconnected Blank tags Sticky tag Terminal designation C C MCR31537 Note Wrap the wires around a pencil to prevent them from falling back into the wall LEVEL HERE R Y C W G MCR34499 C K Rc R W OB Y G W2 AuxE Y2 L 5 Mount wallplate for smart thermostat Mount your new wallplate using screws and anchors included with the thermostat If necessary Drill 45mm holes for drywall Drill 55mm holes for plaster Note You may be able to use your existing wall anchors Hold the wallplate up to the existing anchors to check for alignment Wallplate
• Page 7 - English - : 5 692715EF07 Important The Smart thermostat requires a C wire to operate The C or common wire brings 24 VAC power to the thermostat Many older mechanical or battery operated thermostats do not require a C wire If you dont have a C wire try Looking for an unused wire that is pushed into the wall Connect that wire to C and check that it is connected to the 24 VAC common at your heatingcooling system Check the video section at honeywellhomecomwifithermostat Note Not all heatingcooling systems label the 24 VAC common C Check your system manual or contact the manufacturer to find out which terminal is the 24 VAC common View the Alternate Wiring videos at getconnectedhoneywellhomecom Wiring For conventional heatingcooling systems natural gas oil or electric furnace air conditioner see page 5 See Glossary on page 33 for further definition For a heat pump system see page 6 See Glossary on page 33 for further definition Installing your thermostat MCR34540 C K Rc R W OB Y G W2 AuxE Y2 L W Y G R C Wiring Conventional System 6A Wire the smart thermostat to your conventional system a Starting with the C Wire match the sticky tag on the wire to the terminal labels You must have a C wire b Straighten wire and gently slide into terminal hole until it clicks into place If you need to remove a wire use a pen tip to press the terminal release and then pull wire out Note Refer to the wiring picture you took in Step 2 Tip To make it easier to slide the wire into place use a pen tip to hold down the terminal release Note The wiring for your application might be different than the wiring shown below Labels dont match See alternate wiring keys on pages 78 Terminal release Remove jumper loop ONLY if you have both R and Rc wires EXAMPLE WIRING Yours may look different
• Page 8 - English - : 692715EF07 6 Installing your thermostat Wiring Conventional System continued c In the image on the right check the box next to each connection You will use this checklist in Step 9 d Verify wire is firmly secured by gently pulling on wire e Repeat steps ad for all other wires f Push any excess wire back into the wall opening after all wires are installed g Continue to page 8 Labels dont match See alternate wiring keys on pages 78 Important Check the box for each wire you connect You will need this information in Step 9 C K Rc R WOB Y G W2 AuxE Y2 L Wiring Heat Pump System 6B Wire smart thermostat to your heat pump a Starting with the C Wire match the sticky tag on the wire to the terminal labels You must have a C wire See page 5 b Slide wire gently into terminal hole until it clicks into place If you need to remove a wire use a pen tip to press the terminal release and then pull the wire out Note Refer to the wiring picture you took in Step 2 Tip To make it easier to slide the wire into place use a pen tip to hold down the terminal release Note The wiring for your application might be different than the wiring shown below MCR34566 C K Rc R W OB Y G W2 AuxE Y2 L O Y G R C AUX Labels dont match See alternate wiring keys on pages 78 Terminal release Remove jumper loop ONLY if you have both R and Rc wires EXAMPLE WIRING Yours may look different
• Page 9 - English - : 7 692715EF07 Installing your thermostat Wiring Heat Pump System continued c In the image on the right check the box next to each connection You will use this checklist in Step 9 d Verify wire is firmly secured by gently pulling on wire e Repeat steps ad for all other wires Note If old thermostat has separate wires on AUX and E use a wire nut to attach both wires to a separate wire Slide this third wire into the W2AuxE terminal f Push any excess wire back into the wall opening after all wires are installed g Continue to page 8 Labels dont match See alternate wiring keys on pages 78 Important Check the box for each wire you connect You will need this information in Step 9 C K Rc R WOB Y G W2 AuxE Y2 L Alternate wiring Conventional System Use this if your wire labels dont match the terminal labels Note You must have a C wire or equivalent See page 5 MCR34541 C R W Y G C K Rc R W OB Y G W2 Aux E Y2 L W1 W2 Y2 RH V Rc R C1 X B Alternate wiring key Conventional System Do not use K terminal For future use If you have both an R and Rc wire unplug the jumper loop by pulling on the wire loop If your old thermostat had both R and RH wires connect the R wire to the Rc terminal the RH wire to the R terminal and unplug the jumper loop
• Page 10 - English - : 692715EF07 8 Installing your thermostat Alternate wiring Heat Pump System Use this if your wire labels dont match the terminal labels Note You must have a C wire or equivalent See page 5 MCR34542 C R O Y G C K Rc R W OB Y G W2 AuxE Y2 L AUX XX2 Y2 B X B Rc R V VR L F WW1 W2 Do not use K terminal For future use Leave jumper loop in place If your old thermostat had both V and VR wires check honeywellhomecom wifithermostat for help If your old thermostat had separate O and B wires attach the B wire to the C terminal If another wire is attached to the C terminal check honeywellhome comwifithermostat for help Attach the O wire to the OB terminal On the Type of Changeover Valve screen select Cooling Changeover Valve See page 28 If your old thermostat had an O wire and not a B wire attach the O wire to the OB terminal If your old thermostat had separate Y1 W1 and W2 wires check honeywellhomecomwifithermostat for help If the old thermostat has separate wires on Aux and E use a wire nut to attach both wires to a separate wire Slide this third wire into the W2AuxE terminal This is the system monitor If the monitor finds a problem you will see an orange alert button on the thermostat home screen Alternate wiring key Heat Pump System 7 Attach thermostat to wallplate Align the thermostat with the wallplate and then snap into place Thermostat Wallplate LEVEL HERE M34498
• Page 11 - English - : 9 692715EF07 Installing your thermostat 8 Switch heatingcooling system ON Important 8a Verify that the C wire is connected at the thermostat and at the heatingcooling system 8b Make sure the heatingcooling system door is firmly secured 8c Switch power back ON for your heatingcooling system at the breaker box or its power switch M31544 or Circuit breaker box Heating cooling system power switch Before connecting to your WiFi network you need to set initial thermostat options to define your heatingcooling system Language Home or business You can customise other options later 9 Follow prompts on the screen to select appropriate options 9a Touch the language you want the thermostat to display then touch Next 9b Select Home or Business installation then touch Next Next Next 9c Touch Next or name the thermostat locationtouch THERMOSTAT and follow the rest of the instructions 9d Select what your thermostat will control and touch Next Note Touch the orange Help button on any screen for more information Next Next
• Page 12 - English - : 692715EF07 10 Installing your thermostat 9e Select your system type and touch Next The system type determines other selections for completing initial setup Use the checklist from Step 6d when making selections 9f Touch Next after making selections on each screen 9g Touch Done on the last screen The thermostat displays an option to connect to your WiFi network Note Touch the orange Help button on any screen for more information Next Connecting to your WiFi network After touching Done on the final screen of the initial set up the thermostat displays an option to connect to your WiFi network 1 Connect the WiFi network Touch Yes to connect the thermostat to your WiFi network The screen displays the message Searching for wireless networks Please wait after which it displays a list of all WiFi networks it can find Note If you cannot complete this step now touch Ill do it later The thermostat will display the home screen Complete this process by selecting MENU gt WiFi Setup Continue with Step 2 2 Select the network 2a Touch the name of the network you want to use The thermostat displays a password page Yes Your Network Neighbor Public Note If your home network is not shown on the list touch Rescan
• Page 13 - English - : 11 692715EF07 2b Using the keyboard touch the characters that spell out your home network password 2c Touch Done The thermostat displays Connecting to your network Please wait then shows a Connection Successful screen 2d Touch Next to display the registration information screen 2e Note your Thermostat MAC and Thermostat CRC You need these numbers to complete online registration Done Next Connecting to your WiFi network To register your thermostat follow the instructions beginning on page 13 Note The Register Online screen remains active until you complete registration and or touch Done Note If you touch Done before you register online your home screen displays an orange alert button telling you to register Touching that button displays registration information and an option to snooze the task Done Register online for remote access Press for info
• Page 14 - English - : 692715EF07 12 Reconnecting your WiFi network 1 Touch MENU 2 Select WiFi Setup 3 Touch the name of the network you want to use The thermostat may display a password page 4 To enter a password touch characters to spell out your home network password then touch Done 5 The thermostat displays Connecting to your network Please wait then a Connection Successful screen 6 Touch Next If your thermostat is registered you will see your signal strength and other status information Touch Done If the screen displays Register Online for Remote Access follow instructions on page 13 MENU WiFi Setup Disconnecting your WiFi network 1 Touch MENU 2 Select WiFi Setup 3 Touch Disconnect from Network The thermostat will display a question to confirm your selection 4 Touch Yes to confirm that you want to disconnect from the network The thermostat will display the WiFi Setup screen 5 Touch OK to display the menu MENU WiFi Setup Disconnect from Network Yes
• Page 15 - English - : 13 692715EF07 To view and set your smart thermostat remotely you must have a Total Connect Comfort account Use the following steps 1 Open the Get Connected website Go to getconnectedhoneywellhomecom View the smart Thermostat Registration video at getconnectedhoneywellhomecom Registering your thermostat online 2 Login or create an account If you have an account click LOGIN or click CREATE AN ACCOUNT 2a Follow the instructions on the screen 2b Check your email for an activation message from My Total Connect Comfort This may take several minutes Note If you do not receive a response check your junk mailbox or use an alternate email address 2c Follow activation instructions in the email 2d Log in CREATE ACCOUNT
• Page 16 - English - : 692715EF07 14 Registering your thermostat online 3 Register your smart thermostat After you are logged in to your Total Connect Comfort account register your thermostat 3a Follow the instructions on the screen After adding your thermostat location you must enter the thermostats unique identifiers MAC ID MAC CRC Note These IDs are listed on the Register Online screen or on the Thermostat ID Card included in the thermostat package The IDs are not case sensitive 2018 Resideo Technologies Inc All rights reser ved The Honeywell Home logo is used under license from Honeywell International Inc 692723EFS03 MS Rev 1218 Printed in USA Resideo Inc 1985 Douglas Drive North Golden Valley MN 55422 692723EFS03 Thermostat ID Card Use the MAC ID and CRC ID to register this product at mytotalconnectcomfortcom Carte didentification de thermostat Utilisez lidentification MAC et lidentification CRC pour enregistrer ce produit à mytotalconnectcomfortcom Tarjeta de identificación del termostato Utilice la identificación MAC y la identificación CRC para inscribir este producto en mytotalconnectcomfortcom ww w r es i deo com MAC ID MAC CRC When the thermostat is successfully registered the Total Connect Comfort registration screen will display a SUCCESS message You can now control your thermostat from anywhere through your laptop tablet or smartphone The free Total Connect Comfort International app is available for Apple iPhone iPad and iPod touch devices at iTunes or at Google Play for all Android devices Select your store Get the App
• Page 17 - English - : 15 692715EF07 Setting the timedate 1 Touch the current time The screen displays Set TimeSet Date 2 Touch Set Time or Set Date 3 Touch p or q until the proper timedate is displayed 4 Touch Done to save or Cancel to ignore changes Note This thermostat will automatically update for daylight saving time if observed in your area and all datetime information is stored If the thermostat is connected to WiFi and registered to Total Connect Comfort the current time is updated from the internet Fri Jun 14 2013 630 pm Done Setting the fan 1 Touch FAN to display fan settings 2 Touch On Automatic Circulate or Follow Schedule 3 Touch Done to save and exit On Fan is always on Automatic Fan runs only when the heating or cooling system is on Circulate Fan runs randomly about 35 of the time home use only Follow Schedule Fan controlled by program see pages 18 Note Touch Auto or On to temporarily override the programmed fan schedule FAN Done
• Page 18 - English - : 692715EF07 16 Preset energysaving schedules This thermostat uses default Energy Saver settings that can reduce your heatingcooling expenses To customise settings see next page Period Start time Heat MonFri Cool MonFri Heat SatSun Cool SatSun Wake 600 am 70F 21C 78F 255C 70F 21C 78F 255C Leave 800 am 62F 165C 85F 295C 62F 165C 85F 295C Return 600 pm 70F 21C 78F 255C 70F 21C 78F 255C Sleep 1000 pm 62F 165C 82F 28C 62F 165C 82F 28C Home Use Period Start time Heat Cool Fan Occupied 1 800 am 70F 21C 75F 24C On Unoccupied 1 1000 pm 55F 13C 85F 295C Auto Occupied 2 1200 am 70F 21C 75F 24C On Unoccupied 2 1200 am 55F 13C 85F 295C Auto Business Use Period 2 is cancelled by default If you activate it the values shown above are default settings Setting system mode 1 Touch SYSTEM to display system settings 2 Touch desired option Heat Thermostat controls only the heating system Cool Thermostat controls only the cooling system Off Heatingcooling systems are off Automatic Thermostat selects heating or cooling as needed depending on the indoor temperature Emergency Heat heat pumps with aux heat Controls auxiliaryemergency heat Compressor is locked out 3 Touch Done to save and exit Note The Automatic and Emergency Heat system settings may not appear depending on how your thermostat was installed SYSTEM Done
• Page 19 - English - : 17 692715EF07 Adjusting program schedules 1 Touch MENU 2 Select CreateEdit Schedule Touch ViewEdit to view the full schedule and make a quick adjustment Touch Guide Me to create a schedule by answering simple questions Touch Ill do it myself to manually create a program schedule Note To reduce costs use the preset Energy Saver settings described on page 16 MENU Create Edit Schedule If you selected Ill do it myself on the CreateEdit Schedule screen follow these steps 1 Select the days to schedule touch Next 2 Touch Wake to set your Wake time for selected days Next 600 am Heat 70 Cool 78 Fan Auto WAKE 3 Touch p or q to set Heat and Cool temperatures for the Wake period then touch Done 4 Touch other time periods Leave Return Sleep to set time and temperatures for each 5 Touch Done to save and exit Note Touch Delete Period to eliminate any unwanted time period Note Touch Fan Settings to customise fan settings for any time period Note When configured for business the thermostat uses Occupied and Unoccupied instead of Wake Leave Return and Sleep Done
• Page 20 - English - : 692715EF07 18 Overriding schedules home use 1 Touch p or q to adjust the temperature right side of screen and the Hold Until time left side The schedule will resume when the Hold Until time expires 2 Touch Switch to Permanent Hold to keep the same temperature until you change it or resume the program schedule 3 Touch Cancel Hold at any time to resume the program schedule Switch To Permanent Hold Overriding schedules business use Touch p or q to adjust the temperature It will be maintained until the hold time you set To change the hold time touch the Hold Until arrow buttons This time can be adjusted up to the maximum time set on the Override Duration screen in Advanced Preferences page 27 Touch Override to use a preset occupied temperature if a person uses the room during an unoccupied period The new temperature will be maintained for 1 hour and can be adjusted up to the maximum time set on the Override Duration screen in Advanced Preferences page 27 The programmed schedule will resume when the override timer expires Touch Cancel Hold at any time to resume the program schedule OVERRIDE
• Page 21 - English - : 19 692715EF07 Viewing equipment status 1 Touch MENU 2 Select Equipment Status 3 Touch p or q to view the status of all the equipment your thermostat is controlling Depending on how your thermostat was installed the Equipment Status screen can report data about the following systems Heating and cooling Fan Thermostat information MENU Equipment Status Done Setting vacation hold home use This feature helps you save energy while you are away and restores comfortable settings just before you return home 1 Touch MENU 2 Select Vacation Mode 3 Touch p or q to select the date you leave then touch Next for further scheduling details including times of day temperature settings return date and return settings 4 Review your selections on the last display and touch Done to save your settings Touch Back then Cancel to ignore the changes MENU Next Done Vacaon Mode
• Page 22 - English - : 692715EF07 20 Setting holidayevent schedules business use This feature helps you conserve energy when the workplace is unoccupied for special events and holidays 1 Touch MENU 2 Select HolidayEvent Scheduler 3 Select the item you want to schedule Custom Events lets you set up other days for special schedules US and Canadian Holiday options let you select from a list of holidays commonly observed in each country 4 Make selections as prompted on each screen For more information see next two pages 5 Touch Done to save your settings MENU Custom events Holiday Event Scheduler Setting custom events business use This feature lets you customise temperature settings to be maintained during a specific event You can set up an event for a specific date or day in a month The thermostat resumes normal scheduling after the event 1 Select Custom events from the HolidayEvent Scheduler menu Custom events Create a new event
• Page 23 - English - : 21 692715EF07 Setting custom events business use 2 Select Create a new event 3 Select Specific Date or Month Weekday For Specific Date you are prompted to select the start date settings end date and frequency for the event For MonthWeekday you are prompted to select the month day of the week week of the month settings length of event and frequency of the event 4 Review the settings and touch Done to save them Touch Back then Cancel to ignore the changes Done Next Setting holiday schedule business use This feature lets you customise temperature settings to be maintained on specified national holidays The thermostat resumes normal scheduling between selected holidays 1 Select US Holidays or Canadian Holidays from the HolidayEvent Scheduler menu 2 Select AddEdit Holidays A list of national holidays is displayed 3 Touch the check box next to each holiday for which you want to maintain specific settings Touch p or q to scroll through the holiday list then touch Next Set the holiday schedule for Occupied or Unoccupied temperatures depending whether the building will be in use 4 Touch p or q to select the Heat and Cool temperatures 5 Review the settings and touch Done to save them Touch Back then Cancel to ignore the changes Next
• Page 24 - English - : 692715EF07 22 Setting holiday override business use This feature lets you customise temperature settings to be maintained from now until a specified date The thermostat resumes normal scheduling on the date you select 1 Touch MENU 2 Select Holiday Mode to display temperatures while you are away on holiday 3 Touch p or q to select the Heat and Cool temperatures then touch Next to select return date 4 Review the settings and touch Done to save them Touch Back then Cancel to ignore the changes Note The cool temperature can only be set higher than the unoccupied program setting and the heat temperature can only be set lower than the unoccupied program setting MENU Holiday Mode Done Initiating occupancy mode business use This feature keeps temperature at an energysaving level until you touch Press to start occupancy When you arrive touch the button to maintain a comfortable temperature while the room is occupied Touch the p or q buttons to set the temperature or the Hold Until time The temperature is maintained until the time you set Temperature returns to an energy saving level after the timer expires or the Occupied period ends Press to start occupancy
• Page 25 - English - : 23 692715EF07 Customizing screen colour You can customise your thermostat display to match your décor 1 Touch Menu 2 Touch Colour Themes 3 Select the name of a colour to use a predefined background or select Custom to define you own background colour and text If you select a colour name the screen shows an example on the left Touch Done to accept that selection If you touch Custom the screen gives you instructions Touch Next to step through the choices touch Done when you are satisfied with your changes Color Themes Done Next MENU Setting preferences Preference menu options let you select how the thermostat displays information or responds to certain situations 1 Touch MENU and select Preferences 2 Select an option and follow prompts Reminders Utility Schedule Options Backlight Smart Response Technology Advanced Preferences Restore Default Schedule 3 Touch Done to save your settings Touch Cancel to ignore changes MENU Preferences Smart Response is not available if thermostat is configured for business
• Page 26 - English - : 692715EF07 24 Cleaning the thermostat screen When you select the Clean Screen option the screen is locked so you dont accidentally change settings while you clean 1 Touch MENU 2 Select Clean Screen A prompt asks if you want to clean the screen for 30 seconds 3 Touch Yes A countdown timer displays elapsed time until the screen is reactivated Note Do NOT spray any liquid directly on the thermostat Spray liquids onto a cloth then use the damp cloth to clean the screen Use water or household glass cleaner Avoid abrasive cleansers MENU Clean Screen Yes Adjusting security settings You can adjust security options to prevent unauthorized changes to system settings 1 Touch MENU and select Security Settings 2 Select Change Lock Mode 3 Select an option and follow prompts Unlocked Full access allowed Partially locked Only temperature can be changed Fully locked No access allowed Note If you choose to use a password for additional security write it here for reference MENU Security Sengs Change Lock Mode
• Page 27 - English - : 25 692715EF07 Software updates Resideo periodically issues updates to the software for this thermostat The updates occur automatically through your WiFi connection All your settings are saved so you will not need to make any changes after the update occurs Updates occur in the early morning After your thermostat receives the software it reboots The screen then shows Updating software with a green progress bar When the update is complete your home screen will appear as usual Note If you are not connected to WiFi or registered at Total Connect Comfort you will not get automatic updates Unregistering your thermostat To remove a thermostat from your Total Connect Comfort account follow these steps 1 On mytotalconnectcomfortcom log into your account 2 Under LOCATIONS click on the location you want to remove 3 Click the Delete Location link to remove this location You will be returned to the LOCATIONS screen and your thermostat will display an orange button that says Register Online Smart Response Technology This feature home use only allows the thermostat to learn how long the heating cooling system takes to reach programmed temperature settings so the temperature is reached at the time you set For example Set the Wake time to 600 am and the temperature to 70 21C The heat will come on before 600 am so the temperature is 70 21C by 600 am Note Select Smart Response Technology in the Preferences menu Setting preferences on page 23 The message in recovery is displayed when the system is activated before a scheduled time period Smart Response is not available if thermostat is configured for business Delete Location
• Page 28 - English - : 692715EF07 26 Preoccupancy purge This business use feature turns on the fan 1 to 3 hours before each occupied time period to provide a comfortable work environment when you arrive Compressor protection The thermostat keeps the compressor off for a few minutes before restarting to prevent equipment damage During this off time the message waiting for equipment is displayed on screen Auto changeover This feature is used in climates where both air conditioning and heating are used on the same day When the system is set to Automatic the thermostat automatically selects heating or cooling depending on the indoor temperature Heat and cool settings must be at least 3 degrees apart The thermostat will automatically adjust settings to maintain this 3degree separation Note Select Auto Changeover on the Heating and Cooling System Changeover screen under Advanced Preferences See Setting advanced preferences on page 27
• Page 29 - English - : 27 692715EF07 Setting advanced preferences You can change options for a number of system functions Although many options such as language and temperature indication settings are the same for all setups others depend on the type of system you have 1 Touch MENU The thermostat displays a list of options 2 Select Preferences gt Advanced Preferences The thermostat displays the first screen of options that you can change 3 On each screen make changes as needed then touch Next to display new options Repeat this step until you have made all changes Tables on pages 2728 explain the screens and options under Advanced Preferences 4 When you have made all changes press Done to save and exit MENU Preferences Advanced Preferences Next Advanced Preferences Options MENU gt Preferences gt Advanced Preferences Screen Title Settings and Options Scheduling Options Select Nonprogrammable or Programmable Programmable uses default or customised programming to automatically raise and lower temperature settings for different times of day Temperature Indication Scale Select Fahrenheit or Celsius default setting Fahrenheit Heating and Cooling System Changeover Select Manual or Automatic Number of Schedule Periods Select 2 Periods Per Day or 4 Periods Per Day see page 16 Preoccupancy Purge Duration Select how long the fan will run before each occupied period Off 1 2 or 3 hours Type of Override Select Standard to maintain the programmed periods or Initiate Occupancy to use energysaving settings until a user presses Start Occupancy Override Duration Select how long to maintain temperature during an override 110 hours or No Limit These settings are only available if thermostat is configured for business
• Page 30 - English - : 692715EF07 28 Setting advanced preferences Advanced Preferences Options concluded Screen Title Settings and Options Early Recovery for Heating Select No to begin recovery on schedule or Yes to ramp up temperature early Early Recovery for Cooling Select No to begin recovery on schedule or Yes to ramp down temperature early Temperature Limits Select the Minimum Cool and Maximum Heat Limit Keypad Lockout Select UnlockedPartially LockedLocked Clock Format Select 12 Hour or 24 Hour Daylight Saving Time Select Off or On If set to On the system will automatically change timedate to account for daylight saving Indoor Display Offsets Select the number of degrees to offset indoor temperature or percentage to offset indoor humidity Early recovery only available when configured for business If configured for Home see Smart Response Technology on page 25 Changing system setup System Setup MENU If your needs change you can change the basic system settings you chose during thermostat installation page 9 1 Touch MENU The thermostat displays a list of options 2 Select System Setup The thermostat displays the first screen of options that you can change 3 On each screen make changes as needed then touch Next to display new options Repeat this step until you have made all changes Table on page 29 explain the System Setup screens and options 4 When you have made all changes press Done to save and exit Next Touch the Help button to see information about screen options
• Page 31 - English - : 29 692715EF07 Changing system setup System Setup Options MENU gt System Setup Screen Title Settings and Options Language EnglishFrançaisEspañol Thermostat installed in HomeBusiness Thermostat is used in a residential default or commercial setting Your thermostat location Touch THERMOSTAT button to display a screen where you can enter a custom name using a keypad If you have only one thermostat you can leave the name as THERMOSTAT For business installations you can check a box to display the thermostat name on the home screen Your thermostat controls Select Heating or Cooling or both default Your system type Select Forced Air default Heat Pump or Hot Water or Steam Each option offers different choices on the following screens See Step 9e under Installing your Thermostat on page 10 Your forced air heating system type Select how your forced air system is powered GasOil default or Electric Efficiency of your heating system Select Standard Efficiency Forced Air default or High Efficiency Forced Air Your heating system type If you selected Hot Water or Steam on Your system type select the specific heating system here Number of cooling stages Select 1 Stage default or 2 Stages If you are unsure note which wires you have connected Y wire only 1 stage or Y and Y2refer to your check list in Step 6 on page 5 Number of heating stages Select 1 Stage default or 2 Stages If you are unsure note which wires you have connected W wire only 1 stage or W and W2 refer to your check list in Step 6 on page 5 Your fan control Select whether your thermostat default or heating system controls the fan Type of changeover valve If you selected Heat Pump on Your system type select whether it uses a cooling changeover valve default or heating changeover valve If you are unsure note which wires you have connected refer to your check list in Step 6 on page 6 Number of heat pump compressor stages Select 1 Stage default or 2 Stages If you are unsure note which wires you have connected Y wire only 1 stage or Y and Y2refer to your check list in Step 6 on page 6 Your backup heat No or Yes default you can determine whether you have backup heat by referring to your check list in Step 6 on page 6 Note Touch the orange Help button on any screen for more information
• Page 32 - English - : 692715EF07 30 Frequently asked questions Q Will my thermostat still work if I lose my WiFi connection A Yes the thermostat will operate your heating andor cooling system with or without WiFi Q How do I find the password to my router A Contact the manufacturer of the router or check the router documentation Q Why isnt my thermostat connecting to my WiFi router even though it is very close to the thermostat A Verify that the password entered for the WiFi router is correct Q My thermostat is unable to register to the Total Connect Comfort website A Verify that the thermostat is correctly enrolled on your home WiFi network At Menu gt WiFi Setup check for the WiFi signal strength icon Verify that the WiFi router has a good internet connection On your computer verify that you can open the site at mytotalconnectcomfortcom If you cannot open the site switch off the internet modem for a few seconds then power it back on Q I registered on the Total Connect Comfort website but was unable to login using my new account A Check your email and ensure that you received an activation email Follow the instructions to activate your account and then login to the website Q I have signed up on Total Connect Comfort website and have not received a confirmation email A Check for the email in your Junk or Deleted folder Q Is there a way to extend the signal strength A Most standard routers can be set up to be a repeater You can also purchase and install a WiFi repeater For more FAQs see getconnectedhoneywellhomecom
• Page 33 - English - : 31 692715EF07 Getting help and responding to alerts Your thermostat offers two types of assistance if these assistance options do not answer your questions review the FAQs page 30 and troubleshooting tips page 32 On screen help Most displays include an orange Help button 1 Touch Help to display instructions for using the screen 2 Touch OK to redisplay the original screen Help OK On screen alerts Your home screen will display a large orange button when you need to correct a setting or system problem 1 Touch the button the thermostat displays instructions for completing the task to which you were alerted 2 Touch OK on the instruction display then carry out the task When the task is complete the alert button will no longer be displayed Replace Air Filter Press for info OK
• Page 34 - English - : 692715EF07 32 If you have difficulty with your thermostat please try the following suggestions Most problems can be corrected quickly and easily Display is blank Check circuit breaker and reset if necessary Make sure power switch at heating and cooling system is on Make sure furnace door is closed securely Make sure C wire is connected see page 5 Cannot change system setting to Cool Check that System Setup screen Your thermostat controls or Your system type is set to match your heating and cooling equipment see page 29 Fan does not turn on when heat is required Check that System Setup screen Your fan control is set to match your heating equipment see page 28 Wait appears on the screen Compressor protection feature is engaged Wait 5 minutes for the system to restart safely without damage to the compressor Heat pump issues cool air in heat mode or warm air in cool mode Check your setting for System Setup screen Type of changeover valve to make sure it is properly configured for your system see page 28 Heating or cooling system does not respond Touch SYSTEM to set system to Heat Make sure the temperature is set higher than the Inside temperature Touch SYSTEM to set system to Cool Make sure the temperature is set lower than the Inside temperature Check circuit breaker and reset if necessary Make sure power switch at heating and cooling system is on Make sure furnace door is closed securely If Wait is displayed the compressor protection timer is on Wait 5 minutes for the system to restart safely without damaging the compressor see page 26 Heating system is running in cool mode Check that System Setup screen Your thermostat controls or Your system type is set to match your heating and cooling equipment see System Setup Options MENU gt System Setup on page 29 Troubleshooting Regulatory information EN 300 328 V191 201502 This equipment has been tested and found to comply with EN 300 328 V191 201502 Electromagnetic compatibility and Radio spectrum Matters ERM Wideband transmission systems Data transmission equipment operating in the 24 GHz ISM band and using wide band modulation techniques Harmonized EN covering the essential requirements of article 32 of the RampTTE Directive
• Page 35 - English - : 33 692715EF07 Glossary C wire The C or common wire brings 24 VAC power to the thermostat from the heatingcooling system Some older mechanical or battery operated thermostats may not have this wire connection It is necessary for establishing a WiFi connection to your home network Heat Pump heatingcooling system Heat pumps are used to heat and cool a home If your old thermostat has a setting for auxiliary or emergency heat you likely have a heat pump Conventional heatingcooling system Nonheat pump type systems these include air handlers furnaces or boilers that run on natural gas oil or electricity They may or may not include an air conditioner Jumper Loop In this thermostat a plug with a wire loop located below the terminal block is used to connect the R and Rc terminals MAC ID MAC CRC Alphanumeric codes that uniquely identify your thermostat QR Code Quick response code A twodimensionalmachinereadable image Your wireless device can read the black and white pattern in the square and link its browser directly to a web site QR Code is a registered trademark of DENSO WAVE INCORPORATED 1year limited warranty Resideo warrants this product excluding battery to be free from defects in workmanship or materials under normal use and service for a period of one 1 year from the date of first purchase by the original purchaser If at any time during the warranty period the product is determined to be defective due to workmanship or materials Resideo shall repair or replace it at Resideos option If the product is defective i return it with a bill of sale or other dated proof of purchase to the place from which you purchased it or ii call Resideo Customer Care at 971 4 450 5800 Customer Care will make the determination whether the product should be returned to the following address Resideo Return Goods 1985 Douglas Dr N Golden Valley MN 55422 or whether a replacement product can be sent to you This warranty does not cover removal or reinstallation costs This warranty shall not apply if it is shown by Resideo that the defect was caused by damage which occurred while the product was in the possession of a consumer Resideos sole responsibility shall be to repair or replace the product within the terms stated above RESIDEO SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXPRESS OR IMPLIED OR ANY OTHER FAILURE OF THIS PRODUCT Some states do not allow the exclusion or limitation of incidental or consequential damages so this limitation may not apply to you THIS WARRANTY IS THE ONLY EXPRESS WARRANTY RESIDEO MAKES ON THIS PRODUCT THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IS HEREBY LIMITED TO THE ONE YEAR DURATION OF THIS WARRANTY Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you This warranty gives you specific legal rights and you may have other rights which vary from state to state If you have any questions concerning this warranty please write Resideo Customer Care 1985 Douglas Dr Golden Valley MN 55422 or call 971 4 450 5800 Middle East Resideo Middle East FZE Customer Relations EMAAR Business Park Bldg 2 Shwikh Zayed Road PO Box 232362 Dubai UAE
• Page 36 - English - : Apple iPhone iPad iPod touch and iTunes are trademarks of Apple Inc All other trademarks are the property of their respective owners Resideo Inc 1985 Douglas Drive North Golden Valley MN 55422 330016703 MS Rev 0519 Printed in United States 2019 Resideo Technologies Inc This product is manufactured by Resideo Technologies Inc Golden Valley MN 971 4 450 5800 The Honeywell Home trademark is used under license from Honeywell International Inc All rights reserved wwwresideocom 330016703 ADEMCO FZE Office no 1175 amp 1177 Jafza One Jebel Ali Free Zone Dubai United Arab Emirates getconnectedhoneywellhomecommiddleeast