With your new thermostat, you can:
Your new thermostat provides:
Setting up your Wi-Fi programmable touchscreen thermostat is easy. It is preprogrammed and ready to go as soon as it is installed and registered.
Before you begin, you may want to watch a brief installation video. Use the QR Code® at the front of this guide, or go to wifithermostat.com/support
You might need the following tools to install this thermostat:
1. Switch OFF power to your heating/cooling system.
Important! To protect your equipment, switch OFF the power to your heating/ cooling system at the breaker box or the system switch.
2. Remove old thermostat faceplate and leave wires connected.
2a. Take a picture of the wire connections for later reference.
2b. If no wire is connected to a terminal labeled C or no C terminal exists on the old thermostat, view the Alternate Wiring videos at wifithermostat.com/videos
Important! C wire is required and is the primary power source for your thermostat. Without a C wire, your thermostat will not power up
If you have an older thermostat with a sealed mercury tube, turn to page ii for proper disposal instructions.
3. Label wires.
Do not label by wire color. Use the supplied sticky tags to label each wire as you disconnect it. Label wires according to the old thermostat terminal designations, not by wire color.
Note: If no tag matches a terminal designation, write the appropriate letter on a blank sticky tag.
4. Remove wallplate.
Remove the old wallplate from the wall after all wires have been labeled and disconnected.
5. Separate Wi-Fi thermostat and its wallplate.
On your new thermostat, grasp the finger holds on the top and bottom of the wallplate with one hand and the thermostat (front) with the other hand. Pull pieces apart
6. Mount wallplate for Wi-Fi thermostat.
Mount your new wallplate using screws and anchors included with the thermostat.
If necessary:
Note: You may be able to use your existing wall anchors. Hold the wallplate up to the existing anchors to check for alignment.
Important! The Wi-Fi thermostat requires a C wire to operate. The C, or common, wire brings 24 VAC power to the thermostat. Many older mechanical or battery operated thermostats do not require a C wire. If you don’t have a C wire, try:
Note: Not all heating/cooling systems label the 24 VAC common C. Check your system manual or contact the manufacturer to find out which terminal is the 24 VAC common.
View the Alternate Wiring videos at wifithermostat.com/videos
Wiring
Wiring (conventional system)
7A. Wire the Wi-Fi thermostat to your conventional system.
Labels don’t match? See alternate wiring key on page 7.
7B. Wire Wi-Fi thermostat to your heat pump.
Note: If old thermostat has separate wires on AUX and E, place both wires into the E/AUX terminal. If old thermostat has wire on AUX with a jumper to E, place wire on E/AUX terminal. No jumper is required.
Note: The wiring for your application might be different than the wiring from above.
Alternate wiring (conventional system)
Use this if your wire labels don’t match the terminal labels.
Note: You must have a C wire or equivalent. See page 6.
Alternate wiring key (conventional system)
Alternate wiring (heat pump system only)
Use this if your wire labels don’t match the terminal labels.
Alternate wiring key (heat pump system only)
8. Install battery.
Insert the coin cell battery (included), observing the correct polarity.
Note: A correctly inserted battery will extend about halfway out of the battery slot on the thermostat, allowing for easier removal.
This battery maintains time and date during power outages. It does not power the thermostat (C wire required).
9. Attach thermostat to wallplate.
Align the thermostat to the wallplate and then snap into place.
10. Switch heating/cooling system ON.
Important!
10a. Verify that the C wire is connected at the thermostat and at the heating/cooling system.
10b. Make sure the heating/ cooling system door is firmly secured.
10c. Switch power back ON for your heating/cooling system at the breaker box or its power switch.
11. Set date and time.
Touch or
buttons to change displayed time and date.
Press and hold a button to quickly change a setting.
Note:This thermostat will automatically update for daylight saving time (if observed in your area) and all date/time information is stored. If the thermostat is connected to Wi-Fi and registered to Total Connect Comfort, the current time is updated from the internet.
12. Determine your heating/cooling system type.
Important! Heating/cooling system type must be set so that your thermostat operates properly and does not damage your system
12a. If you have a traditional system (natural gas forced air with A/C), your hermostat is set up by default to control this system.
12b. If your system is:
If you are not sure of your heating/cooling system type or have other questions, go to wifithermostat.com
You MUST change the system type by setting system function 0170. See page 22 to match your thermostat to your system type.
You MUST change the system type by setting system function 0170. See page 22 to match your thermostat to your system type.
13. Test your thermostat.
13a. Press the SYSTEM button to change to heating or cooling and begin operation.
13b. For remote access to your thermostat, continue to “Connecting to your Wi-Fi network” on page 11.
Heating/cooling system not turning on? Refer to page 26 or FAQ at wifithermostat.com/support
To complete this process, you must have a wireless device connected to your home wireless network. Any of these device types will work:
If you get stuck... at any point in this procedure, restart the thermostat by removing the thermostat from the wallplate, wait for 5 seconds, and snap it back onto the wallplate. Return to Step 1 in this procedure, which starts on page 11.
View the Wi-Fi Enrollment video at wifithermostat.com/videos
1. Connect to your thermostat.
1a. Make sure the thermostat message center displays Wi-Fi SETUP.
1b. On the wireless device (laptop, tablet, smartphone), view the list of available Wi-Fi networks
1c. Connect to the network called NewThermostat_123456 (the number will vary).
Note: If you are asked to specify a home, public, or office network, select Home Network.
2. Join your home network.
2a. Open your web browser to access the Thermostat Wi-Fi Setup page. The browser should automatically direct you to the correct page; if it does not, go to http://192.168.1.1
2b. Find the name of your home network on this page and select it.
Note: Some routers have enhanced features such as guest networks; use your home network
2c. Complete the instructions for joining your Wi-Fi network and click on the Connect button. (Depending on your network setup, you may see an instruction such as Enter Password for your home network.)
Note: If you did not correctly connect to the thermostat, you may see your home router page. If so, return to Step 1.
Note: If your Wi-Fi network does not appear in the list on the Thermostat Wi-Fi Setup page:
3. Make sure your thermostat is connected.
The message center on your thermostat will now display CONNECTING… for up to 30 seconds.
Look at the thermostat display. Verify that the message center displays one of the following: CONNECTION SUCCESSFUL JOINED: [WI-FI NETWORK NAME] YOU ARE ALMOST DONE REGISTER AT TOTAL CONNECT
If you see one of these messages, continue on page 12.
Note: If you see CONNECTION FAILURE or Wi-Fi SETUP in the message center, confirm you correctly entered your home network password in step 2c. If correct, refer to the FAQ at wifithermostat.com/support
To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Use the following steps.
1. Open the Total Connect Comfort web site. Go to mytotalconnectcomfort.com
View the Wi-Fi Thermostat Registration video at wifithermostat.com/videos
2. Login or create an account.
If you have an account, click Login – or – click Create An Account
2a. Follow the instructions on the screen.
2b. Check your email for an activation message from My Total Connect Comfort. This may take several minutes.
Note: If you do not receive a response, check your junk mailbox or use an alternate e-mail address.
2c. Follow activation instructions in the email.
2d. Log in
3. Register your Wi-Fi thermostat.
After you are logged in to your Total Connect Comfort account, register your thermostat.
3a. Follow the instructions on the screen. After adding your thermostat location, you must enter the thermostat’s unique identifiers:
Note: These IDs are listed on the Thermostat ID Card included in the thermostat package. The IDs are not case sensitive.
3b. When the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCESS message.
In the thermostat message center you will see: CONGRATULATIONS SETUP COMPLETE!
Your thermostat will display wireless signal strength.
You can now control your thermostat from anywhere through your laptop, tablet, or smartphone.
Total Connect Comfort free app is available for Apple® iPhone® , iPad® and iPod touch® devices at iTunes® or at Google Play® for all Android™ devices.
Note: This thermostat will automatically update for daylight saving time (if observed in your area) and all date/time information is stored. If the thermostat is connected to Wi-Fi and registered to Total Connect Comfort, the current time is updated from the internet.
Note: To change the current week day format, see “Schedule Options” on page 21.
Note: You can press CANCEL PERIOD to eliminate any unwanted time period.
To cancel the temporary setting at any time, press CANCEL (or SCHED). The program schedule will resume.
Use this function to suspend the program schedule while you are away for an extended period.
The selected temperature will be maintained 24 hours a day for the number of days you select. After the selected number of days has elapsed, the previously programmed schedule will resume at the time you set.
Note: You can press CANCEL (or SCHED) to resume normal schedule.
If activated during installation, the filter reminder alerts you with a message above the time when it is time to replace your filter.
Press RESET after changing the filter, to restart the timer.
To change the reminder interval:
Note: System setting function 0500 governs the filter interval. See “Filter Change Reminder” on page 23.
Note: Do not spray any liquid directly on the thermostat. Spray liquid onto a cloth, then use the damp cloth to clean the screen. Use water or household glass cleaner. Avoid abrasive cleansers.
Replacing your router
If you disconnect the thermostat from your Wi-Fi network:
The Message Center will display Wi-Fi DISCONNECTED for 1 minute. After that it will display Wi-Fi SETUP.
Re-connect to a Wi-Fi network by following the steps on page 11.
Turning Wi-Fi off
If you do not plan to control the thermostat remotely, you can remove the Wi-Fi SETUP message from the screen:
Software updates
Note: If you are not connected to Wi-Fi or registered at Total Connect Comfort, you will not get automatic updates.
Smart Response Technology
Note: System setting function 0530 controls Smart Response Technology. See “Smart Response Technology” on page 23.
Compressor protection
This feature forces the compressor to wait a few minutes before restarting, to prevent equipment damage.
Auto changeover
Note: System setting function 0300 controls Auto changeover. See “Manual/Auto Changeover” on page 22
You can change options for a number of system functions. Available functions depend on the type of system you have. The functions, designated with four-digit numbers, along with available options are described on pages 21–23.
This thermostat is pre-set for a single-stage heating/cooling system. Setting function 0170 for a heat pump will adjust the default settings.
System setup
How do I set my thermostat name? (See page 20 for instructions.)
How do I change time and date settings? (See page 20 for instructions.)
Note: If thermostat is connected to Wi-Fi and registered to Total Connect Comfort, the current time and date is updated from the internet. If you live in an area that observes daylight saving time, the time is also automatically updated.
How do I set my heating/cooling system type? (See page 20 for instructions.)
How do I customize my heating/cooling system? (See page 20 for instructions.)
What other functions can I change? (See page 20 for instructions.)
How do I change my Wi-Fi settings? (See page 20 for instructions.)
QQ: Will my thermostat still work if I lose my Wi-Fi connection?
QQ: How do I find the password to my router?
QQ: Why am I not seeing my Wi-Fi setup page?
QQ: Why isn’t my thermostat connecting to my Wi-Fi router even though it is very close to the thermostat?
QQ: Where can I find my MAC ID and MAC CRC codes?
QQ: My thermostat is unable to register to the Total Connect Comfort website.
QQ: I registered on the Total Connect Comfort website but was unable to login using my new account.
QQ: I have signed up on Total Connect Comfort website and have not received a confirmation email.
QQ: Is there a way to extend the signal strength?
The Message Center at the top of the screen communicates Wi-Fi connection and registration status. It also displays the MAC ID and MAC CRC for registering the thermostat at mytotalconnectcomfort.com
| Displayed before you begin Wi-Fi setup. | |
| Displayed while connecting to the Wi-Fi network. | |
| Displayed after connecting to the Wi-Fi network. | |
| Displayed when connected to the Wi-Fi network | |
| Displayed when Wi-Fi connection is complete | |
| Displayed when the thermostat fails to establish a connection to the Wi-Fi network. | |
[Found on your ID card] [Found on your ID card] | Displayed when the thermostat is connected to the Wi-Fi network but not registered at mytotalconnectcomfort.com Displays the thermostat’s MAC ID and MAC CRC for registering at mytotalconnectcomfort.com
|
| Displayed when the thermostat is registered at mytotalconnectcomfort.com | |
| Displayed when the thermostat is removed from your Total Connect Comfort account. | |
| Wi-Fi signal strength. Displayed when the thermostat is connected to the Wi-Fi network and registered at mytotalconnectcomfort.com | |
| |
Displayed if the home Wi-Fi password is entered incorrectly.
| |
Displayed if no IP Address is supplied by the router.
| |
Displayed if there is no Wi-Fi signal.
|
If you have difficulty with your thermostat, please try the following suggestions. Most problems can be corrected quickly and easily
1. Display is blank
2. Cannot change system setting to Cool
3. Fan does not turn on when heat is required
4. “Wait” appears on the screen
5. Heat pump issues cool air in heat mode, or warm air in cool mode
6. Button on lower right of screen is blank
7. Red light is on
8. Heating or cooling system does not respond
9. Heating system is running in cool mode