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English 47
Troubleshooting
Problem Cause Action
Turntable
While turning, the
turntable comes out of
place or stops turning.
There is no roller ring,
or the roller ring is not
properly in place.
Install the roller ring and
then try again.
The turn table drags
while turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of
food and do not use
containers that are too
large.
The turn table rattles
while turning and is
noisy.
Food residue is stuck to
the bottom of the oven.
Remove any food residue
stuck to the bottom of
the oven.
Grill
Smoke comes out
during operation.
During initial operation,
smoke may come from
the heating elements
when you rst use the
oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements.
Let the oven cool
and then remove the
food from the heating
elements.
Food is too close to the
grill.
Put the food a suitable
distance away while
cooking.
Food is not properly
prepared and/or
arranged.
Make sure food is
properly prepared and
arranged.
Problem Cause Action
The oven is not level. The oven is installed on
an uneven surface.
Make sure the oven is
installed on at, stable
surface.
There are sparks during
cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal
containers.
When power is
connected, the oven
immediately starts to
work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the oven.
The power or power
socket is not properly
grounded.
Make sure the power
and power socket are
properly grounded.
1. Water drips.
2. Steam emits through
a door crack.
3. Water remains in
the oven.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry dish
towel.
The brightness inside
the oven varies.
Brightness changes
depending on power
output changes according
to function.
Power output changes
during cooking are not
malfunctions. This is not
an oven malfunction.
Cooking is nished, but
the cooling fan is still
running.
To ventilate the oven, the
cooling fan continues to
run for about 3 minutes
after cooking is complete.
This is not an oven
malfunction.
MC32K7055CK_EU_DE68-04387D-00_EN.indd 47 2/29/2016 4:17:26 PM
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