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46 English
Troubleshooting
Troubleshooting
Problem Cause Action
The door cannot be
opened properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and then
open the door.
Heating including the
Warm function does not
work properly.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
at bottom.
The thaw function does
not work.
Too much food is being
cooked.
Reduce the amount
of food and start the
function again.
The interior light is dim
or does not turn on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and
reopen the door or press
the Cancel button.
The interior light is
covered by foreign
matter.
Clean the inside of the
oven and check again.
A beeping sound occurs
during cooking.
If the Auto Cook function
is being used, this
beeping sound means
it's time to turn over the
food during thawing.
After turning over the
food, press the Start
button again to restart
operation.
Problem Cause Action
The power turns off
during operation.
The oven has been
cooking for an extended
period of time.
After cooking for an
extended period of time,
let the oven cool.
The cooling fan is not
working.
Listen for the sound of
the cooling fan.
Trying to operate the
oven without food inside.
Put food in the oven.
There is not sufcient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation.
Keep the gaps specied
in the product installation
guide.
Several power plugs are
being used in the same
socket.
Designate only one
socket to be used for the
oven.
There is a popping
sound during operation,
and the oven doesn't
work.
Cooking sealed food or
using a container with a
lid may causes popping
sounds.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
The oven exterior is too
hot during operation.
There is not sufcient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation. Keep the
gaps specied in the
product installation guide.
Objects are on top of the
oven.
Remove all objects on the
top of the oven.
MC32K7055CK_EU_DE68-04387D-00_EN.indd 46 2/29/2016 4:17:26 PM
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