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78 English
Troubleshooting
Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
Excessive
condensation
in the warming
drawer (Model
NX58H5650W
*).
The temperature setting is too
high.
See page 57.
The foods being warmed
are not covered with a lid or
aluminum foil.
Cover foods with a lid or
aluminum foil.
You are trying to warm
liquids.
Liquid should not be warmed
in the drawer. Remove liquids.
Warming
drawer or
storage drawer
does not slide
smoothly or
drags.
The drawer is not properly
aligned with the full-
extension roller guide rails or
nylon drawer guides.
Remove and replace the
drawer. (See pages 68 and 69)
The contents in the drawer
are too heavy.
Reduce the weight and/or
redistribute the contents in
the drawer.
PROBLEM POSSIBLE CAUSE SOLUTION
Strong odor. This is temporary. The insulation around the
inside of the oven emits an
odor the rst few times the
oven is used.
Oven racks
are difcult to
slide.
Apply a small amount of
vegetable oil to a paper towel
and wipe edges of the oven
racks with the paper towel.
Racks become dull and hard
to slide when they are left in
the oven during a self-clean
cycle.
Fan noise. This is normal. The convection fan runs until
the function is over or the
door is opened.
Convection fan
is not working.
The fan starts automatically
when the oven meets the
preheat temperature.
Warming
drawer will not
work (Model
NX58H5650W
*).
The controls are not set
properly.
Reset the controls as
described on pages 57.
The Self-Clean or Sabbath
function is being used.
The warming drawer will not
operate during either of these
operations. Try again after
the function is completed or
cancelled.
The oven controls have been
locked.
Unlock the controls and try
again.
There is a blown fuse or
tripped circuit breaker.
Replace blown fuse or reset
tripped circuit breaker.
NX58H5 Series_AA_DG68-00526A-10_EN+MES+CFR (WEB).indb 78 1/30/2018 10:23:55 AM
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