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English 73
Troubleshooting
After self-cleaning
CAUTION
Be careful opening the oven door after a self-cleaning cycle. The oven is still very
hot when the door unlocks. Escaping hot air and/or steam could burn you.
• The internal oven temperature must be below 350 °F for the automatic door
lock to disengage. The door lock must be disengaged before another cooking
function can be set.
• After the oven has cooled, wipe down the oven surfaces with a damp cloth to
remove any ash residue.
• Stubborn spots can be cleaned with a soap-lled steel-wool pad. Lime deposits
can be removed with a cloth soaked in vinegar. Rinse thoroughly after
cleaning.
• If the oven is not clean after one cycle, repeat the cycle. If the oven is still hot,
HOT will appear on the display until the oven is cool enough to start a new
cycle.
• Self-cleaning does not operate within 2 hours after running the self-cleaning
cycle.
Troubleshooting
Troubleshooting
Samsung works hard to ensure that you don’t have problems with your new gas
range. If you experience a problem, look rst for a solution in the table below. If,
after trying the suggested solution, you’re still having trouble, call Samsung at
1-800-SAMSUNG (726-7864).
PROBLEM POSSIBLE CAUSE SOLUTION
You smell gas. There is a gas leak.
The surface burner knob is
not in the ‘off’ position, yet
the burner itself is not ignited.
Clear the room, building, or
area of all occupants.
Immediately call your gas
supplier from a neighbor’s
phone. Do not call from your
phone. It is electrical and
could cause a spark that could
ignite the gas. Follow the gas
supplier’s instructions.
If you cannot reach your
gas supplier, call the re
department.
The range is
not level.
The appliance has been
installed improperly.
The leveling leg(s) is (are)
damaged or uneven.
Make sure the oor is level,
strong, and stable. If the
oor sags or slopes, contact a
carpenter.
Check and level the range.
(See the Installation
Instructions.)
The kitchen cabinets are not
properly aligned and make
the range appear to be not
level.
Ensure that cabinets are
square and provide sufcient
room for installation.
NX58H5 Series_AA_DG68-00526A-10_EN+MES+CFR (WEB).indb 73 1/30/2018 10:23:54 AM
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