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English 77
Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
Oven not clean
after a self-
cleaning cycle.
A ne dust or ash is normal. This can be wiped clean with
a damp cloth.
Set the self-cleaning cycle for
a longer cleaning time. The
cycle was not long enough to
burn off the dirt buildup.
Extremely dirty ovens require
hand-cleaning of excessive
spillovers and food buildup
before starting a self-cleaning
cycle. Multiple self-cleaning
cycles may be necessary to
completely clean the oven.
Steam or
smoke coming
from under the
control panel.
This is normal. The oven vent is located
there. More steam is visible
when using the convection
functions or when baking or
roasting multiple items at the
same time.
Burning or oily
odor emitting
from the vent.
This is normal for a new oven
and will disappear within 1/2
hour of the rst bake cycle.
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours. (See
pages 71 and 72.)
PROBLEM POSSIBLE CAUSE SOLUTION
Excessive
smoking
during a self-
cleaning cycle.
This is the rst time the oven
has been cleaned.
This is normal. The oven will
always smoke more the rst
time it is cleaned.
Wipe up all excessive soiling
before starting the self-
cleaning cycle.
If smoke persists, press the
OFF/CLEAR pad. Open the
windows to clear the smoke
from the room. After the oven
has cooled and unlocked, wipe
up excessive soil and reset
the oven for self-cleaning.
Oven door will
not open after
a self-cleaning
cycle.
This is normal. The oven door will stay
locked until the oven
temperature drops below
350 °F.
NX58H5 Series_AA_DG68-00526A-10_EN+MES+CFR (WEB).indb 77 1/30/2018 10:23:55 AM
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