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76 English
Troubleshooting
Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
Oven will not
self-clean.
The oven door lock is turned
on.
The display will show the
Lock icon. Hold the oven door
open and press the START/
SET pad for 3 seconds. The
oven will beep and the Lock
icon will turn off.
The warming drawer is being
used.
Self-clean will not operate
when the warming drawer
is on.
The oven is too hot. Let the oven cool down
and reset the controls. The
self-clean cycle will not lock
the oven door if the oven
temperature is too hot. The
door must lock before the
self-clean cycle can start.
The self-cleaning oven
controls are not properly set.
Reset the self-cleaning oven
controls. (See pages 71 and
72.)
Crackling or
popping sound.
This is normal. This is the sound of the metal
heating and cooling during
any cooking or cleaning
function.
PROBLEM POSSIBLE CAUSE SOLUTION
Oven light
(lamp) will not
turn on.
The oven door lock is turned
on.
The display will show the
Lock icon. Hold the oven door
open and press the START/
SET pad for 3 seconds. The
oven will beep and the Lock
icon will turn off.
The Sabbath function has
been activated.
SAb and the time of day
will show in the display. All
other controls and signals
will be deactivated. To cancel
the Sabbath function and
reactivate the light switch
and other controls, press and
hold the SABBATH pad for 3
seconds.
Loose or burned-out bulb. See page 66.
The switch operating the oven
light needs to be replaced.
Call for a qualied service
technician.
Oven smokes
excessively
during broiling.
Meat or food was not
properly prepared before
broiling.
Cut away excess fat and/or
fatty edges that may curl.
Improperly positioned top
oven rack.
See Broiling guide on page
46.
Controls are not being set
properly.
See page 45.
Greasy buildup on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
NX58H5 Series_AA_DG68-00526A-10_EN+MES+CFR (WEB).indb 76 1/30/2018 10:23:55 AM
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