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74 English
Troubleshooting
Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
The oven
control beeps
and displays
an error code.
You have a function error
code. See the Troubleshooting
and information codes chart
on page 79.
Press the OFF/CLEAR pad
and restart the oven. If the
problem persists, disconnect
all power to the range for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
All burners do
not light.
The power cord is not
plugged into the electrical
outlet.
Make sure the electrical
plug is plugged into a live,
properly grounded outlet.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the
circuit breaker.
The gas supply is not properly
connected or turned on.
See the Installation
Instructions that came with
your range.
Surface
burners do not
light.
The control knob is not set
properly.
Push in the control knob and
turn it to the LITE position.
The burner caps are not in
place.
The burner base is misaligned.
Clean the electrodes.
Put the burner cap on the
burner head. Align the burner
base.
PROBLEM POSSIBLE CAUSE SOLUTION
Surface burner
clicks during
operation.
The control knob has been left
in the LITE position.
After the burner lights, turn
the control knob to a desired
setting.
If the burner still clicks,
contact a service technician.
The burners
do not burn
evenly.
Surface burner components
and caps are not assembled
correctly and level.
See page 63.
Surface burners are dirty. Clean surface burner
components. (See pages 63
and 64.)
Very large or
yellow surface
burner ames.
Wrong orice is assembled. Contact your installer. Check
the burner orice size and
contact your installer if you
have the wrong orice. Check
the LP gas conversion.
Surface
burners light
but oven
burners do not
light.
The oven door lock is turned
on.
The display will show the
Lock icon. Hold the oven door
open and press the START/
SET pad for 3 seconds. The
oven will beep and the Lock
icon will turn off.
Gas Pressure Regulator
shut off switch is in the ‘off
position.
Call a qualied service
technician.
NX58H5 Series_AA_DG68-00526A-10_EN+MES+CFR (WEB).indb 74 1/30/2018 10:23:54 AM
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