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32
BEFORE YOU CALL
Solutions to Common Problems:
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided
with the problem listed:
Problem Solution
Poor baking results. Many factors effect baking results. Use proper oven rack position. Center food in the
oven and space pans to allow air to circulate. Preheat oven to the set temperature
before placing food in the oven. Try adjusting the recipe's recommended temperature
or baking time. See “Adjusting Oven Temperature (UPO)” on page 25 if you feel the
oven is too hot or cold.
Oven light does not work. Be sure the oven light is secure in the socket. See “Replacing the oven light” on
page 30.
Flames inside oven or smoking
from oven vent.
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity.
Wipe up excessive spills before starting oven. If flames or excessive smoke are
present when using broil, see “Setting Broil (upper oven only)” on page 20.
Self clean does not work. Oven control not set properly. See “Setting Warm (Keep Warm)” on page 23.
Oven racks discolored or do not
slide easily.
Oven racks left in oven cavity during self clean. Remove oven racks from oven cavity
before starting a self-clean cycle. Clean by using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
Oven smokes excessively when
broiling.
Incorrect setting. Follow the “Convection Cooking (lower oven only)” instructions on
page 16.
Meat too close to the broil element. Reposition broil rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining
fatty edges to prevent curling, but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
Oven control panel beeps and
displays any F or E code error.
Oven control has detected a fault or error condition. Press the off key to clear the
error code. Try bake or broil function. If the F or E code error repeats, turn off the
power to appliance, wait 5 minutes, and then repower appliance. Set clock with
correct time of day. Try bake or broil function again. If fault recurs, press the off key to
clear.
Surface burner uneven or not
flaming all the way around the
burner cap.
Mineral deposits from water and food can clog burner. Carefully clean burner slots as
directed in Care and Cleaning section.
Soil not completely removed after
self clean.
Self clean was interrupted. Review instructions on “Setting Warm (Keep Warm)” on
page 23. Excessive spills on oven bottom. Clean before starting self clean. Failure to
clean soil from the oven frame, the door liner outside the oven door gasket, and the
small area at the front center of the oven bottom. These areas are not in the self-
cleaning area, but get hot enough to burn on residue. Clean these areas before
starting the self-cleaning cycle. Burned-on residue can be cleaned with a stiff nylon
brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
Convection fan does not rotate. Convection fan will turn off if oven door is opened when convection is active. Close
oven door. Convection fan starts after 6 minutes of preheating in convection mode.
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