EVE616BA User Manual

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60 maintenance and cleaning

Faults

If there is a problem with the oven or grill, please check the points listed below before calling for service. It may be possible

to avoid a call by ﬁxing the problem yourself - and so continue cooking.

Note: We may charge for service even in the guarantee period if your problem is due to the causes listed below.

problem possible cause

Oven or grill not working •Time of day is not set

•Power is not turned on

•Controls are incorrectly set

•Oven is in ‘Demo’ mode, refer to Additional Functionality

•Householdfusehasblownorpowersupplyisoff.(Ifthehouseholdfusecontinuestoblow,

call the Service Centre)

•Child-proof oven lock is activated. ‘LOCKED’ is displayed when control is touched.

(Refer to operating instructions)

Oven light not working •Lightmaybeturnedoffatcontrolpanel

•Lamp blown or loose socket

•Household fuse has blown. (If the household fuse continues to blow, call the Service Centre)

Oven not heating enough •Foiltrays on bottom of oven

•Timer is in ‘AUTO’ mode. (Refer to operating instructions)

•Householdfusehasblownorpowersupplyisoff.(Ifthehouseholdfusecontinuestoblow,

call the Service Centre)

Clock ﬂashing on display •Resettimeofdayandanycookingfunctionsyouwereusing.

Unit smoking when ﬁrst used •Protectiveoilsbeingremoved

Condensation build up •Reducetheamountofwaterusedincooking.(Sometimescondensationisnormal)

Door cannot be replaced after

removal

•Stirrupnotengagedproperly

Pyrolytic cycle not working •Allaccessoriesmustberemovedfromtheovens.

Functions and temperature appear

on display but oven does not work

•Ovenisin‘Demo’mode,refertoAdditionalFunctionality

When the door is open the fan

stops (underbench only)

•Thisisafunctionofthepowerboardtohelpreducetheblastofairwhenopeningthedoor.

When a non fan mode is selected

the fan starts

•Mostovenmodeshaveafastheatupfunctionthatusesthefan,fanelementandtop

(boost) elements. Auto fast heat up can be overridden by selecting a temperature of 120°C

or less, allowing the function to start, then increasing the temperature to the desired level

The light stays on when the door

is closed

•An oven function has been selected.

• Thelighthasbeenturnedonatthecontrolpanel

The light does not turn *ON* when

the door is opened

•Ovenlightmayneedreplacing.

TROUBLESHOOTING

Data plate

When you need information, service or spare parts please

be prepared to tell us the:

• Model number

• Serial number

These are shown on the data plate. The data plate is

visible when the oven or grill door is open.

Customer Care Centre

If you need more information, please contact the Customer

Care Centre:

Australia – 1300 363 640, 8am-5pm EST Mon-Fri.

New Zealand – +649 573 2384, 8am-5pm EST Mon-Fri.

If you have a warranty or spare parts enquiry, you should

call the number listed on the back page.

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User Manual - Page 60