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Error Codes
WD ReadyView™ User Manual 34
Error
Notification
Menu Where
Error Notification occurs
Cause of
Error Notification
2X and 4X recordings may not
be functional due to phone
limitations.
System Recordings
Message appears when 2X
and 4X buttons are selected
as reminder to the user of
potential phone limitations.
Drive issue. May be unable to
record video. Refer to MAIN
MENU > HELP > ERRORS.
Live View
HDD failure
Purple=Trigger Area
Clear=Non Trigger Area
Motion Detection Menu
When accessing the draw line
page.
Please check that the
password:
1.Includes 8 to 20 characters.
2.Includes at least 3 types:
uppercase, lowercase, digit,
and symbol.
3.Does not include / \ : * ? '
"" < > | %
Password Manager Menu
New password entered does
not follow the listed rules.
Failed to backup.
Backup Menu
When the backup operation
fails.
Insufficient storage on the
external drive.
Backup Menu
External drive does not have
enough open storage to back
up the requested amount of
NVR data.
Cannot be empty.
Password Manager Menu
User attempts to leave the
password empty when
changing the password.
Cannot export for the video
compression format. Please
send to another location.
My Snapshots Menu
When exporting the H265
video to an album by using an
iPhone (iOS systems do not
support the H265
compression format, but that
video can be viewed in the
WD Readyview mobile app or
can be sent to another
location).
Failed to export the file.
My Snapshots Menu
When the export of video or
image operation failed.
Failed to save the settings.
Any setting with a "SAVE"
button
When the save operation fails.
Format failed.
Total Storage Menu
When formatting the external
HDD failed due to HDD failure.
Function not available on this
camera.
Motion Detection Menu
User attempts to enable the
trip line or area detection
function of the 2MP cameras
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