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Frequently asked questions
98
Poor cleaning results
Problem Possible cause and solution
The dishes are not clean. The dishes were not loaded correctly.
Please observe the instru
ctions in "Loading the
dishwasher."
The program was not suitable for the requirements.
Sele
ct a more suitable program (see "Program guide)".
Not enough detergent was dispensed.
Use mor
e detergent, or change the brand you are using.
Items are blocking the path of the spray arms.
Rearr
ange the items so that the spray arms can rotate
fr
eely.
The filter combination in the base of the wash cabinet is not
clean
or is not correctly fitted.
This may cause the spray arm jets to get blocked.
Clean and/or fit the filter combination correctly.
Clean
the spray arm jets, if necessary (see "Cleaning and
car
e").
The non-return valve is open and blocked. Dirty water has
flowed back int
o the wash cabinet.
Clean the drain pump and the non-return valve (see
"F
requently asked questions").
If necessary alter the temperature and / or the holding time
for the pr
ogr
am being used.
Change the relevant parameters for the program (see
"Additional settings, Additional functions").
Smearing appears on
glasswar
e and cutlery.
There is a bluish sheen on
the surface of glassware;
film can be wiped off.
The rinse aid dosage is set too high.
Reduce the dosage (see "Additional settings, Additional
functions, Dispensing syst
ems").
Dishware is not dry or
cutlery and gl
asses are
spotty.
The rinse aid dosage is set too low or the rinse aid reservoir
is empty.
Replenish
the rinse aid, increase the dosage or change
the brand of rinse aid used (see "Adding rinse aid").
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