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English 69
Troubleshooting
Smart Grid
Symptom Action
What Do I Need
to use the Energy
Management and
Smart Grid functions?
To use the SMART GRID (Demand Response) and Energy
Management functions on your refrigerator, you need the
following:
Devices
• Wireless access point (router)
• Samsung Energy Management-supported refrigerator
• Smartphone
Registration
• Connect your refrigerator to your home Wi-Fi network.
• Register for the EMS service with your electric company
that has an EMS (Energy Management System) supporting
SEP (Smart Energy prole).
Application
• Download the SmartThings app from the Google Play Store,
Apple App Store, or Samsung Galaxy Apps.
• Install and run the SmartThings app on your smartphone.
Why isn’t the Energy
Management function
working normally?
• Make sure that your home router is operating normally
with proper Internet service and connection.
• Make sure that the refrigerator is connected to the AP.
Checkpoints
• Connect your smartphone to the router (AP, Access Point),
and then check if you can browse the Internet on the
smartphone.
• Check if the Wi-Fi icon on the refrigerator’s display is on. If
not, connect the refrigerator to the AP.
Why isn’t the Delay
Defrost Capability
working normally?
• Make sure that your home router is operating normally
with proper Internet service and connection.
• Make sure that the refrigerator does not display L3 or L4
on the display panel.
Untitled-3 69 2020-11-12 4:06:10
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