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1. Printer Maintenance
2. Print Quality Tools
3. Cleaning Page
Press OK.
c. Load plain letter or A4 paper when you are prompted.
Wait until the process is complete. Discard the page that prints.
5. Print a conguration page to test the printer.
a. On the printer control panel, press the OK button to display the Home screen. Use the arrow buttons
to navigate to Setup, and then press the OK button again.
b. Use the arrow buttons and the OK button to navigate to and open the following menus:
1. Reports
2. Printer Conguration Report
If none of these steps resolves the problem, the printer might need service. Contact HP customer support.
Paper jam locations
Jams can occur in these locations.
Figure 6-7 Paper jam locations
3
1
5
6
3
2
4
1
2
Number Description
1 Output bin
2 Fuser area
3 Tray 3 (optional)
4 Tray 2
Duplexing area (remove Tray 2 for access)
5 Tray 1
6 Toner cartridge area (open the front door for access)
ENWW Clear paper jams 87
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