User Guide
www.hp.com/videos/LaserJet
www.hp.com/support/ljM304
www.hp.com/support/ljM404
HP LaserJet Pro M304-M305, M404-M405
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User Manual
For M404DW.
Summary of Contents for Laser M404DW:
- Printer overview11
- Paper trays23
- Supplies, accessories, and parts39
- Order supplies, accessories, and parts40
- Dynamic security42
- Configure the HP toner-cartridge-protection supply settings43
- Introduction43
- Enable or disable the Cartridge Policy feature44
- Enable or disable the Cartridge Protection feature47
- Use the printer control panel to enable the Cartridge Protection feature47
- Use the printer control panel to disable the Cartridge Protection feature47
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature48
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature48
- Replace the toner cartridge50
- Print55
- Manage the printer73
- Solve problems87
- Customer support87
- Restore the factory-set defaults88
- A âCartridge is lowâ or âCartridge is very lowâ message displays on the printer control panel89
- Printer does not pick up paper or misfeeds91
- Clear paper jams96
- Resolving print quality problems115
- Introduction115
- Troubleshoot print quality116
- Update the printer firmware116
- Print from a different software program116
- Check the paper-type setting for the print job117
- Check toner-cartridge status118
- Print a cleaning page118
- Visually inspect the toner cartridge or cartridges119
- Check paper and the printing environment120
- Try a different print driver121
- Check the EconoMode settings121
- Adjust print density122
- Troubleshoot image defects123
- Solve wired network problems131
- Introduction131
- Poor physical connection131
- The computer is unable to communicate with the printer131
- The printer is using incorrect link and duplex settings for the network132
- New software programs might be causing compatibility problems132
- The computer or workstation might be set up incorrectly132
- The printer is disabled, or other network settings are incorrect132
- Solve wireless network problems133
- Introduction133
- Wireless connectivity checklist133
- The printer does not print after the wireless configuration completes134
- The printer does not print, and the computer has a third-party firewall installed134
- The wireless connection does not work after moving the wireless router or printer134
- Cannot connect more computers to the wireless printer135
- The wireless printer loses communication when connected to a VPN135
- The network does not appear in the wireless networks list135
- The wireless network is not functioning135
- Perform a wireless network diagnostic test136
- Reduce interference on a wireless network136
- Index137
