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Visually inspect the toner cartridge or cartridges ................................................................. 109
Check paper and the printing environment ............................................................................ 110
Step one: Use paper that meets HP specications .......................................... 110
Step two: Check the environment ....................................................................... 110
Step three: Set the individual tray alignment .................................................... 110
Try a dierent print driver ......................................................................................................... 111
Check the EconoMode settings ................................................................................................ 111
Adjust print density .................................................................................................................... 112
Troubleshoot image defects ......................................................................................................................... 113
Solve wired network problems .......................................................................................................................................... 121
Introduction ...................................................................................................................................................... 121
Poor physical connection ............................................................................................................................... 121
The computer is unable to communicate with the printer ....................................................................... 121
The printer is using incorrect link and duplex settings for the network ................................................. 122
New software programs might be causing compatibility problems ....................................................... 122
The computer or workstation might be set up incorrectly ....................................................................... 122
The printer is disabled, or other network settings are incorrect ............................................................. 122
Solve wireless network problems ..................................................................................................................................... 123
Introduction ...................................................................................................................................................... 123
Wireless connectivity checklist ...................................................................................................................... 123
The printer does not print after the wireless conguration completes .................................................. 124
The printer does not print, and the computer has a third-party rewall installed ............................... 124
The wireless connection does not work after moving the wireless router or printer .......................... 124
Cannot connect more computers to the wireless printer ......................................................................... 125
The wireless printer loses communication when connected to a VPN ................................................... 125
The network does not appear in the wireless networks list .................................................................... 125
The wireless network is not functioning ..................................................................................................... 125
Perform a wireless network diagnostic test ............................................................................................... 126
Reduce interference on a wireless network ................................................................................................ 126
Index ........................................................................................................................................................................................................... 127
ENWW vii
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