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Laser M404DW User Manual
Page 107
User Manual - Page 107
For M404DW.
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Contents
Table of Contents
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Troubleshooting
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1
2
2.
Open the front door.
3.
Remov
e the toner cartridge.
4.
Lift the jam-acc
ess c
over.
ENWW
Cle
ar paper jams
97
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File type: PDF
File name: 47449303_m404dw.pdf
File size: 2.16 MB
File Language: English
Pages: 140
Author: Laser
File created: 2019-05-09
Published: 2021-05-19
Updated: 2023-07-13
Download File
Table of Contents
×
Printer overview
11
Warning icons
11
Potential shock hazard
12
Open source license
13
Printer views
14
Printer front view
14
Printer back view
14
Control panel view
15
Printer specifications
17
Technical specifications
17
Supported operating systems
17
Mobile printing solutions
18
Printer dimensions
19
Power consumption, electrical specifications, and acoustic emissions
21
Operating environment range
21
Printer hardware setup and software installation
21
Paper trays
23
Introduction
23
Load paper to Tray 1
24
Introduction
24
Load Paper Tray 1
24
Tray 1 paper orientation
26
Load paper to Tray 2
28
Introduction
28
Load Paper Tray 2
28
Tray 2 paper orientation
30
Load paper to Tray 3
32
Introduction
32
Load Paper Tray 3 (optional)
32
Tray 3 paper orientation
34
Load and print envelopes
36
Introduction
36
Print envelopes
36
Envelope orientation
36
Supplies, accessories, and parts
39
Order supplies, accessories, and parts
40
Ordering
40
Supplies and accessories
40
Customer self-repair parts
41
Dynamic security
42
Configure the HP toner-cartridge-protection supply settings
43
Introduction
43
Enable or disable the Cartridge Policy feature
44
Use the printer control panel to enable the Cartridge Policy feature
44
Use the printer control panel to disable the Cartridge Policy feature
44
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
44
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
45
Enable or disable the Cartridge Protection feature
47
Use the printer control panel to enable the Cartridge Protection feature
47
Use the printer control panel to disable the Cartridge Protection feature
47
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
48
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
48
Replace the toner cartridge
50
Toner cartridge information
50
Remove and replace the cartridge
52
Print
55
Print tasks (Windows)
56
How to print (Windows)
56
Automatically print on both sides (Windows)
56
Manually print on both sides (Windows)
57
Print multiple pages per sheet (Windows)
57
Select the paper type (Windows)
58
Additional print tasks
58
Print tasks (macOS)
59
How to print (macOS)
59
Automatically print on both sides (macOS)
59
Manually print on both sides (macOS)
59
Print multiple pages per sheet (macOS)
60
Select the paper type (macOS)
60
Additional print tasks
61
Store print jobs on the printer to print later or print privately
62
Introduction
62
Before beginning
62
Set up job storage
62
Disable or enable the job storage feature
63
Create a stored job (Windows)
64
Create a stored job (macOS)
65
Print a stored job
66
Delete a stored job
67
Delete a job that is stored on the printer
67
Information sent to printer for Job Accounting purposes
67
Mobile printing
68
Introduction
68
Wi-Fi Direct printing (wireless models only)
69
To turn on Wi-Fi Direct
69
Change the printer Wi-Fi Direct name
70
Step one: Open the HP Embedded Web Server
70
Step two: Change the Wi-Fi Direct name
70
HP ePrint via Email
70
AirPrint
71
Android embedded printing
72
Manage the printer
73
Change the printer connection type (Windows)
73
Advanced configuration with HP Embedded Web Server and Printer Home Page (EWS)
75
Method one: Open the HP Embedded Web Server (EWS) from the software
75
Method two: Open the HP Embedded Web Server (EWS) from a web browser
75
Configure IP network settings
78
Introduction
78
Printer sharing disclaimer
78
View or change network settings
78
Rename the printer on a network
79
Manually configure IPv4 TCP/IP parameters from the control panel
79
Link speed and duplex settings
80
Printer security features
81
Introduction
81
Assign or change the system password using the Embedded Web Server
81
Energy-conservation settings
82
Introduction
82
Print with EconoMode
82
Set the Sleep Delay (Min.) setting
82
Set the Shutdown after Sleep (Hr.) setting
82
Set the Disable Shutdown setting
83
HP Web Jetadmin
83
Update the firmware
84
Method one: Update the firmware using the control panel
84
Method two: Update the firmware using the HP Printer Update utility
84
Solve problems
87
Customer support
87
Restore the factory-set defaults
88
A âCartridge is lowâ or âCartridge is very lowâ message displays on the printer control panel
89
Change the âVery Lowâ settings
90
Change the "Very Low" settings from the control panel
90
Order supplies
90
Printer does not pick up paper or misfeeds
91
Introduction
91
The printer does not pick up paper
91
The printer picks up multiple sheets of paper
94
Clear paper jams
96
Introduction
96
Experiencing frequent or recurring paper jams?
96
Paper jam locations
97
Clear paper jams in Tray 1
98
Clear paper jams in Tray 2
98
Clear paper jams in Tray 3
102
Clear paper jams in the toner cartridge or fuser area
106
Clear paper jams in the output bin
110
Clear paper jams in the duplexer
112
Resolving print quality problems
115
Introduction
115
Troubleshoot print quality
116
Update the printer firmware
116
Print from a different software program
116
Check the paper-type setting for the print job
117
Check the paper type setting on the printer
117
Check the paper type setting (Windows)
117
Check the paper type setting (macOS)
117
Check toner-cartridge status
118
Step one: Print a supplies status page
118
Step two: Check supplies status
118
Print a cleaning page
118
Visually inspect the toner cartridge or cartridges
119
Check paper and the printing environment
120
Step one: Use paper that meets HP specifications
120
Step two: Check the environment
120
Step three: Set the individual tray alignment
120
Try a different print driver
121
Check the EconoMode settings
121
Adjust print density
122
Troubleshoot image defects
123
Solve wired network problems
131
Introduction
131
Poor physical connection
131
The computer is unable to communicate with the printer
131
The printer is using incorrect link and duplex settings for the network
132
New software programs might be causing compatibility problems
132
The computer or workstation might be set up incorrectly
132
The printer is disabled, or other network settings are incorrect
132
Solve wireless network problems
133
Introduction
133
Wireless connectivity checklist
133
The printer does not print after the wireless configuration completes
134
The printer does not print, and the computer has a third-party firewall installed
134
The wireless connection does not work after moving the wireless router or printer
134
Cannot connect more computers to the wireless printer
135
The wireless printer loses communication when connected to a VPN
135
The network does not appear in the wireless networks list
135
The wireless network is not functioning
135
Perform a wireless network diagnostic test
136
Reduce interference on a wireless network
136
Index
137
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