Loading ...
Loading ...
Loading ...
150
Error messages
If the “Start/Stop” button is pressed while the machine is not correctly set up or if an incorrect operation is performed, the
machine stops and informs you of the error with a buzzer and an error message. If an error message appears, correct the problem
according to the instructions in the message.
To close the message, touch or perform the correct operation, then touch . If the message appears again, consult
your nearest authorized Brother dealer.
Error messages Cause/solution
1 Cannot change the configuration of the characters. This message is displayed when there are too many characters in the curved
text arrangement. Change the text arrangement or the embroidery frame.
2 Cannot communicate between PC and machine.
Please check the USB cable connections to run the
Link application.
This message is displayed when the machine cannot receive any data from
the computer in the Link mode with the USB cable connection. Turn off the
machine, and check the USB connection. After connecting the USB cord
securely, turn on the machine again. (page 117)
3 Cannot connect to the PC. Please check the
wireless network connection.
This message is displayed when the machine cannot receive any data from
the computer in the Link mode with the wireless LAN connection. Check the
wireless LAN connection between the computer and the machine, and then
turn off and on the machine. (page 117)
4 Cannot recognize the data for the selected pattern.
The data may be corrupted. Please turn off the
power and turn on again.
This message is displayed when trying to recall damaged pattern data or
data created using another manufacturer’s data design system. Turn the
machine off, then on again to return it to its normal condition.
5 Change to a larger embroidery frame. This message is displayed when the thumb screws of the embroidery frame
holder are loose. Using the included 3-way screwdriver, firmly tighten the
two thumb screws. (page 66)
This message is displayed when the installed embroidery frame is too small.
Check which embroidery frames can be used, and then install a larger
embroidery frame. (page 63)
6 Check upper and bobbin thread. This message is displayed when the thread tension is too tight. Check the
tensions of the upper thread and bobbin thread, and then adjust them.
(page 102)
This message is displayed when the upper thread breaks or the thread
comes out of the thread tension disc or a thread guide. Check that the thread
passes under the upper and middle thread guides, and correctly thread the
upper thread. (page 77)
This message is displayed when lint or dust has accumulated in the thread
tension disc. Remove the tension dials, and then remove any lint or dust
accumulated between the tension disc washers. (page 140)
This message is displayed when the bobbin thread breaks or runs out.
Check that there is thread on the bobbin and that approximately 50 mm (2
inches) of thread has been pulled out, and then re-install the bobbin.
(page 35)
This message is displayed when there may be another cause. Refer to “The
upper thread breaks.” on page 145 or “The bobbin thread breaks.” on
page 146. Touch to advance or reverse through the stitching. (page 89)
7 Communication error. When this message is displayed, consult your nearest authorized Brother
dealer.
8 Communication time out error. When this message is displayed, consult your nearest authorized Brother
dealer.
9 Data receiving command error. When this message is displayed, consult your nearest authorized Brother
dealer.
10 EEPROM read/write error. When this message is displayed, consult your nearest authorized Brother
dealer.
11 Embroidering stop. When this message is displayed, consult your nearest authorized Brother
dealer.
Loading ...
Loading ...
Loading ...