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Frequently asked questions
159
Problem Possible cause and solution
A humming sound can
be heard after switching
on the appliance, during
operation and after
turning off the appli-
ance.
This is not a fault. It is made by water being pumped
through the system.
After moving house the
appliance no longer
turns from the heating-
up phase to the cooking
phase.
The boiling temperature of the water has changed as
the altitude of the new location for the appliance dif-
fers from the old one by at least 984' / 300m.
To adjust the boiling temperature, you need to
descale the appliance (see "Cleaning and care -
Descaling").
During operation, an
unusually large amount
of steam escapes or
steam escapes from
parts of the steam oven
where it does not usu-
ally.
The door is not properly closed.
Close the door.
The door seal is not correctly fitted.
If necessary, press it in all the way round the door
to make sure it is fitted evenly.
The door seal is damaged, e.g. cracked.
Replace the door seal.
This can be ordered from Miele Service (see the
end of this booklet for contact details).
The oven lighting does
not come on.
The lamp needs to be replaced.
Contact Miele Service to have the lamp replaced.
The control panel will
not open or close auto-
matically despite tap-
ping the sensor but-
ton several times.
There is an obstruction in the control panel.
Remove the obstruction.
The obstruction sensor is very sensitive, which means
the control panel sometimes does not open or close.
Open/close the control panel manually (see end of
this section)
If the problem occurs again, contact Miele Service.
The Start at and Ready at
functions have not
worked.
The oven cavity temperature is too high, e.g. after a
program has finished.
Leave the door open to cool down the oven cavity.
These functions are not generally available with Menu
Cooking and Maintenance.
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