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Symptom Possible cause Possible solution
All types of charging can-
not be performed.
The vehicle power switch is in the ON posi-
tion.
Before charging, place the vehicle power switch in the OFF position.
Both the normal charge connector and the
quick charge connector (if so equipped) are
connected at the same time.
The normal charge connector and the quick charge connector cannot be connected at
the same time.
The Li-ion battery is already fully charged.
Confirm the available Li-ion battery capacity remaining by checking the Li-ion battery
available charge gauge. If the Li-ion battery charge gauge reaches 100%, the Li-ion bat-
tery is already fully charged and cannot be charged. Charging automatically turns off if
the Li-ion battery is fully charged.
The temperature of the Li-ion battery is too
hot or cold to charge.
Confirm the Li-ion battery temperature by checking the Li-ion battery temperature
gauge. If the gauge indicates the Li-ion battery is too hot (red zone) or too cold (blue
zone), charging is not possible. Allow the Li-ion battery to cool or warm up before charg-
ing. For additional information, see “Li-ion battery temperature gauge” (P. 2-7).
The 12-volt battery is discharged.
If the vehicle electrical systems cannot be turned on even when the power switch is
turned on, the 12V battery may be discharged. Charge or replace the 12V battery.
The vehicle has a malfunction.
The vehicle may have a malfunction. Confirm if the warning light on the meter is illumi-
nated. If a warning is displayed, stop charging. It is recommended that you visit a NISSAN
certified LEAF dealer.
Normal charge or trickle
charge cannot be per-
formed.
There is no electrical power coming from
the outlet.
Confirm that there has not been a power failure. Make sure the breaker is on. If an outlet
with a timer device installed is used, power will only be available at the time set by the
timer.
The EVSE or charging device may h ave a
malfunction.
If Genuine NISSAN EVSE is used, see “Charging troubleshooting guide” (P. CH-56) for the
device.
The charge connector is not connected
correctly.
Confirm the charge connector is connected correctly.
Plug might not be connected correctly. Confirm if the plug is connected correctly.
There is no electric power coming from the
normal charging station.
Confirm operation procedure of charging station.
The outlet (that the EVSE is connected to)
is not connected to the power source cor-
rectly.
Confirm the condition according to the illumination pattern of the indicator light on the
EVSE. For additional information, see "EVSE (Electric Vehicle Supply Equipment) control
box indicator light" (P. CH-52).
CHARGING TROUBLESHOOTING
GUIDE
CH-56 Charging
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