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24
Managing Your Account
Your ecobee3 is designed to securely communicate over the
Internet with ecobee servers in order to obtain precise weather
information and provide your own personalized ecobee web
portal.
Registering
To access all the features of your ecobee3, register your
ecobee3 at ecobee.com. After registration, you can control
your ecobee3 from your smartphone, tablet or desktop, and
access free online energy management tools.
Making Changes to Your Account
To make changes to your account, visit ecobee.com and log in
to your personalized web portal. From there you will be able to
make changes to your account, contact information and
location. You will also be able to access additional features for
your ecobee3 as well as online energy management tools.
Moving to New House
If you’re moving and want to take your ecobee3 with you, you’ll
need to re-connect it to the Internet and update your location
and house information.
Changing Thermostat Owner
If you’re moving and are not taking your ecobee3 with you, log
onto the Web Portal and select Reset under the Settings tab.
Select Reset Registration. This terminates the association
between your ecobee3 thermostat and your personalized web
portal. You can also accomplish the same thing by resetting the
registration your thermostat (page 17).
You can always add another device for your new home with
the same account.
The new homeowners will need to register the ecobee3
thermostat and set up their own web portal.
Installation Settings
The ecobee3 automatically detects which wires are connected
to it. However, you may need to still adjust equipment operating
parameters.
Note: Installation settings are only configurable from the
thermostat itself, not the personalized web portal.
Equipment Wiring
The ecobee3 automatically detects which wires are connected
and displays them on the screen.
On Thermostat:
Select Main Menu > Settings > Installation Settings > Equipment
> Wiring.
Equipment Settings
The Equipment settings let you configure the devices
connected to the thermostat. Depending on your system's
equipment, not all options may be available.
Heat Pump
This menu lets you configure a heat pump with up to 2 heat/2
cool stages and a 2 stage auxiliary heat source.
Type: This setting helps the thermostat determine optimum
performance and default settings. Select Geothermal if you
are using a geothermal heat pump; otherwise select Air to
Air.
O/B Reversing Value: Select Energized on Cool to activate
the reversing valve output (O/B terminal) when there is a call
for cooling. Select Energized on Heat to activate the relay
when there is call for heat.
Min Cycle off time: Configures the minimum compressor off
time between cycles (240 to 900 seconds).
Min outdoor temp: Disables the compressor when the
outside air temperature reaches the configured minimum
setting. This performs two functions. It prevents the
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