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19
ENGLISH
Behaviour Cause Action
The machine grinds the
coffee beans, but coffee
does not come out.
Water empty. Fill the water tank and prime the circuit again as
described in the “5.2.1 Water circuit priming” chapter.
The brew group is dirty. Clean the brew group as described in the “7.2.1
Weekly brew group cleaning cycle” chapter.
The circuit is not primed. Prime the circuit as described in the “5.2.1 Water
circuit priming” chapter.
The coffee dispensing spout is dirty. Clean the coffee dispensing spout and its holes using
a toothpick.
The machine must perform the self-
adjustment.
Brew a few cups of coffee.
Coffee comes out slowly. Coffee is ground too nely. Change coffee blend or adjust the grinding as
described in the “5.3.3 Ceramic coffee grinder
adjustment” chapter.
The circuit is not primed. Prime the circuit as described in the “5.2.1 Water
circuit priming” chapter.
The brew group is dirty. Clean the brew group as described in the “7.2.1
Weekly brew group cleaning cycle” chapter.
The machine must perform the self-
adjustment.
Brew a few cups of coffee.
The machine takes too
much time to heat up
or the quantity of water
dispensed is insufcient.
The machine circuit is clogged by
limescale.
Descale the machine as described in the “7.5
Descaling cycle” chapter.
The frothed milk is too cold. Cups are cold. Warm the cups with hot water.
Milk does not froth. The milk frother is dirty or incorrectly
placed.
Clean the milk frother as described in the “7.4.2
Weekly cleaning of the milk frother components” and
insert it in the machine as shown in the “6.2 Milk
frother” chapter, “Inserting phase”.
The type of milk used is not suitable
for frothing.
Read the “6.3 Milk- and coffee-based preparations”
chapter.
10. Maintenance accessories and products
10.1 Maintenance products
To clean and descale the machine use exclusively Gaggia maintenance products.
Should it prove difcult to nd the machine maintenance products, please contact the
nearest Gaggia hotline in your country. Contacts are included in the warranty booklet
supplied separately or can be found at www.gaggia.com.
MAINTENANCE PRODUCTS
Product
• Descaling solution
• INTENZA+ water lter cartridge
• Brew group grease
• Degreasing tablets
• Milk circuit cleaning system
• Maintenance kit
10.2 INTENZA+ water lter
It is recommended to install the INTENZA+ water lter that limits limescale formation
inside the machine and improves the aroma of your coffee.
Water is a fundamental component of coffee brewing: this is why it is essential to lter
it professionally. The INTENZA+ water lter can prevent the formation of mineral
deposits and improve water quality. It is sold separately.
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