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English 71
Troubleshooting
Information codes
If the oven fails to operate, you may see an information code on the display. Check the table
below and try the suggestions.
Code Description Action
C-20
The temperature sensor is open.
Unplug the power cord of
the oven, and contact a local
Samsung service centre.
The temperature sensor is short.
C-F0
If there is no communication between the
main and sub MICOM.
C-F1
Only occurs during EEPROM Read/Write.
C-21
This code appears when the oven
temperature high.
In case the temperature rises over the
limit temperature during operation of each
mode. (Fire sensed.)
Unplug the power cord for
cooling enough time, and
restart the microwave oven.
C-F2
The touch key is malfunction.
Press Stop ( ) to try again.
C-d0
Unplug the power cord
for cooling enough time,
and clean the button. (Dust,
Water)
When appear same problem,
contact a local Samsung
service centre.
NQ50J5530BS_EU_DE68-04355C-04_EN.indd 71 10/19/2017 4:49:17 PM
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