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64 English
Troubleshooting
Troubleshooting
You may encounter a problem using the oven. In that case, rst check the table below and
try the suggestions. If a problem persists, or if any information code keeps appearing on the
display, contact a local Samsung service centre.
Checkpoints
If you encounter a problem with the oven, rst check the table below and try the
suggestions.
Problem Cause Action
General
The buttons cannot
be pressed properly.
Foreign matter may be caught
between the buttons.
Remove the foreign matter and
try again.
For touch models: Moisture is
on the exterior.
Wipe the moisture from the
exterior.
Child lock is activated. Deactivate Child lock.
The time is not
displayed.
Power is not supplied. Make sure power is supplied.
The Eco (power-saving) function
is set.
Turn off the Eco function.
The oven does not
work.
Power is not supplied. Make sure power is supplied.
The door is open. Close the door and try again.
The door open safety
mechanisms are covered in
foreign matter.
Remove the foreign matter and
try again.
The oven stops while
in operation.
The user has opened the door to
turn food over.
After turning over the food,
press the Start button again to
start operation.
NQ50J5530BS_EU_DE68-04355C-04_EN.indd 64 10/19/2017 4:49:16 PM
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