NQ50J5530BS/EU User Manual

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English 67

Troubleshooting

Problem Cause Action

The interior light is

dim or does not turn

on.

The door has been left open for

a long time.

The interior light may

automatically turn off when the

Eco function operates.

Close and reopen the door or

press the "Cancel" button.

The interior light is covered by

foreign matter.

Clean the inside of the oven and

check again.

A beeping sound

occurs during

cooking.

If the Auto Cook function is

being used, this beeping sound

means it’s time to turn over the

food during thawing.

After turning over the food,

press the Start button again to

restart operation.

The oven is not level. The oven is installed on an

uneven surface.

Make sure the oven is installed

on at, stable surface.

There are sparks

during cooking.

Metal containers are used

during the oven/thawing

functions.

Do not use metal containers.

When power is

connected, the oven

immediately starts to

work.

The door is not properly closed. Close the door and check again.

There is electricity

coming from the

oven.

The power or power socket is

not properly grounded.

Make sure the power and power

socket are properly grounded.

There is water

dripping.

There may be water or steam in

some cases depending on the

food.

This is not an oven malfunction.

Let the oven cool and then wipe

with a dry dish towel.

Steam leaks from the

door.