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VideoXpert® Professional v 3.17 Operations Manual
C6601M-S | 06/22 80
Viewing Keyboard Shortcuts
To view a list of keyboard shortcuts for VxPortal:
1. Click [user name] (for example:admin) in the upper-right of the window to access the pull-down
menu.
2. Click Keyboard Shortcuts.
3. To exit the window, click the X in the upper-right corner of the window, or click outside the window.
Logging Out
To properly exit VxPortal:
1. Click [user name] (for example:admin) in the upper-right of the window to access the pull-down
menu.
2. Click Log Out.
Configuring Advanced Storage Using VideoXpert Storage Portal
VideoXpert Storage Portal provides advanced settings and status that can help you fine-tune and
monitor your VideoXpert Storage devices.
Accessing the VideoXpert Storage Portal
1. Login to VxPortal.
2. Click [user name] (for example:admin) in the upper-right of the window to access the pull-down
menu.
3. Click Configure Server.
4. Enter the Username and Password, and then click Log In. The default Username and Password
are both “admin”.
5. If you are prompted to do so, reset the password.
Checking VideoXpert Storage Status
The Status page provides basic status information about your storage/recorder to help you determine
whether you are under-utilizing or over-burdening the recorder.
1. In VideoXpert Storage Portal, click the Status tab.
2. View the available information.
Generating and Downloading Storage Logs
Storage logs can provide insight to an anomaly with the recorder or one of the sources recording to it.
When requesting support from Pelco, a Pelco technician might request logs from the recorder. To
generate and download Storage logs:
1. In VideoXpert Storage Portal, click the Status tab.
2. Click Generate Log Archive.
3. In the Generate Logs dialog box, click Generate.
4. When the log has been successfully generated, click Download Log Archive (to the left of the
Generate Log Archive button).
5. Save the zip file to an appropriate location.
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