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VideoXpert® Professional v 3.17 Operations Manual
C6601M-S | 06/22 161
b. Enter a valid string in the ApiKey field:
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This is the key used to validate communication with the VideoXpert Plates Manager
service.
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Obtain the key in the VideoXpertPlates Manager user interface. Access the
Settings menu, and then access the Users window. In the APIKey field, copy the
key. Paste it into the ApiKey field in the VideoXpertPlates ALPRPlugin. For more
information, see the current version of the VideoXpert Plates™ Manager User
Manual.
3. Click Login.
A new window opens, showing that VideoXpertPlates Plugin is running.
If you see the error message "Error connecting to VideoXpertPlates Manager", it means that
communication between the two programs is corrupt. To fix the problem:
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If you are prompted to enter new credentials, enter the API key as instructed above.
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If you did not receive the prompt, or entering the key did not work:
1. Return to VideoXpert Plates Manager.
2. Access the Settings menu, and then access the Users window.
3. Use the slider Rest APIKey, and copy the new key.
4. Return to the plugin, stop it, and then restart it by closing the plugin window.
5. When prompted, paste the new key into the ApiKey field, and then click Login.
A new window opens, showing that VideoXpertPlates Plugin is running.
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