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Appendices
Troubleshooting B
B-3
Table B-1. Troubleshooting Tips (cont.)
Symptom Possible Reason Possible Solution
Camera will not
save an image.
The Compact
Flash memory
card is full.
Insert new SanDisk-brand Compact
Flash memory card, delete
unnecessary images from the card
(see Chapter 3), or transfer the
images saved on the card to a
computer hard drive and/or other
back up storage device (e.g., CD-R
disc).
The approximate
sign (~) appears
in front of a
temperature
reading.
The temperature
reading is outside
the selected
calibration range
and the accuracy
may not be within
the specified
accuracy of the
camera.
Change the temperature calibration
range; See Setting Temperature
Calibration Range, in Chapter 6.
Visible light and
IR images are not
properly aligned.
Incorrect focus,
optional lenses, or
20-mm lens not
properly aligned.
Image alignment is disabled with 10
and 54-mm lenses. Adjust the
alignment after the images are
downloaded to the SmartView
software.
Align the 20-mm lens such that the
white alignment marking on the lens
lines up with the corresponding mark
on the camera housing as shown in
Figure 5-1.
If you are unable to solve the problem using the possible solutions in the
Troubleshooting table:
Reboot the camera by pressing D to power off the camera, then pressing
D again to power on the camera.
If this still does not correct the issue:
Contact Fluke as described in Chapter 1.
1.888.610.7664 sales@GlobalTestSupply.com
Fluke-Direct.com
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